Mala Hotpot Hilliard
Restaurant
$$
4.6
(111)
Mala Hotpot Hilliard offers a unique dining experience centered around authentic hotpot cuisine. Patrons appreciate the freshness of ingredients and the fun of cooking at the table. Overall, customers have noted excellent flavors and a friendly atmosphere, although consistency in service has been observed as an area for improvement.
Restaurant website: Website
Phone number: (614) 971-3045
Address: 3777 Park Mill Run Dr, Hilliard, OH 43026, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Mala Hotpot was an interesting twist on dinner! I loved the robot servers, and the overall efficiency of the ordering system was impressive. However, I felt that some of the vegetables could have been fresher. The flavor of the soup base I chose was delightful, and I enjoyed all the different sauces available. I would return for the unique experience alone. " (*Curated Review*)
" Mala Hotpot is a lovely spot for a casual meal. The ordering process was straightforward, and I appreciated the robot service. While the staff were helpful, I think they could engage with customers more proactively. The food was tasty, and I especially loved the dips! " (*Curated Review*)
" This hotpot restaurant is a great find! The variety of ingredients is great, from meats to numerous veggie choices. I particularly liked the fact that the portions are generous but still manageable for one meal. The service was good enough, and the robot delivery made it so fun! Overall, a wonderful experience that I would recommend! " (*Curated Review*)
" My family had an enjoyable experience at Mala Hotpot. The staff was welcoming, and our personal robot server was a fun and unique touch! We had plenty of options both for proteins and veggies, but I did wish the vegetable selection was a bit more varied. But overall, it was a satisfying meal. " (*Curated Review*)
" What a lovely dining experience! We were greeted warmly and shown to our seats quickly. The robot bringing our food brought a smile to my face. Every ingredient was fresh, including the seafood options. I highly recommend this place for a unique and enjoyable hotpot night. " (*Curated Review*)
Archived Reviews (90)
" An interesting experience at Mala Hotpot! It’s got a modern feel with a touch of tradition. I loved the self-serve veggie bar, and the quality of the protein was quite good too! I think for being new, there’s plenty of room for improvement in service speed, but it’s definitely a spot I’d consider revisiting. " (*Curated Review*)
" The kids had a blast at Mala Hotpot! They enjoyed picking their own veggies and cooking them at the table. I liked that the portion sizes were good while still being reasonably priced! The restaurant had a lively atmosphere, and the staff were friendly. We'll be coming back! " (*Curated Review*)
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