Restaurant
$$
4.6 (111)
Mala Hotpot Hilliard offers a unique dining experience centered around authentic hotpot cuisine. Patrons appreciate the freshness of ingredients and the fun of cooking at the table. Overall, customers have noted excellent flavors and a friendly atmosphere, although consistency in service has been observed as an area for improvement.
Restaurant website: Website
Phone number: (614) 971-3045
Address: 3777 Park Mill Run Dr, Hilliard, OH 43026, USA
Opening hours
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" Mala Hotpot was an interesting twist on dinner! I loved the robot servers, and the overall efficiency of the ordering system was impressive. However, I felt that some of the vegetables could have been fresher. The flavor of the soup base I chose was delightful, and I enjoyed all the different sauces available. I would return for the unique experience alone. " (*Curated Review*)
" Mala Hotpot is a lovely spot for a casual meal. The ordering process was straightforward, and I appreciated the robot service. While the staff were helpful, I think they could engage with customers more proactively. The food was tasty, and I especially loved the dips! " (*Curated Review*)
" This hotpot restaurant is a great find! The variety of ingredients is great, from meats to numerous veggie choices. I particularly liked the fact that the portions are generous but still manageable for one meal. The service was good enough, and the robot delivery made it so fun! Overall, a wonderful experience that I would recommend! " (*Curated Review*)
" My family had an enjoyable experience at Mala Hotpot. The staff was welcoming, and our personal robot server was a fun and unique touch! We had plenty of options both for proteins and veggies, but I did wish the vegetable selection was a bit more varied. But overall, it was a satisfying meal. " (*Curated Review*)
" What a lovely dining experience! We were greeted warmly and shown to our seats quickly. The robot bringing our food brought a smile to my face. Every ingredient was fresh, including the seafood options. I highly recommend this place for a unique and enjoyable hotpot night. " (*Curated Review*)
" An interesting experience at Mala Hotpot! It’s got a modern feel with a touch of tradition. I loved the self-serve veggie bar, and the quality of the protein was quite good too! I think for being new, there’s plenty of room for improvement in service speed, but it’s definitely a spot I’d consider revisiting. " (*Curated Review*)
" The kids had a blast at Mala Hotpot! They enjoyed picking their own veggies and cooking them at the table. I liked that the portion sizes were good while still being reasonably priced! The restaurant had a lively atmosphere, and the staff were friendly. We'll be coming back! " (*Curated Review*)
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