Mala Hotpot Hilliard
Restaurant
$$
4.6
(111)
Mala Hotpot Hilliard offers a unique dining experience centered around authentic hotpot cuisine. Patrons appreciate the freshness of ingredients and the fun of cooking at the table. Overall, customers have noted excellent flavors and a friendly atmosphere, although consistency in service has been observed as an area for improvement.
Restaurant website: Website
Phone number: (614) 971-3045
Address: 3777 Park Mill Run Dr, Hilliard, OH 43026, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This was my first hotpot experience, and I loved it! The place was clean and bright, making for a pleasant atmosphere. The variety of items available to cook was impressive. However, the service could have been better; it took a bit for the robot to bring everything. I appreciate the concept but would like a bit more interaction from staff next time. " (*Curated Review*)
" I had high hopes for my first visit to Mala Hotpot, and it did not disappoint! The flavors in the broth were rich, and I loved customizing my hotpot exactly how I wanted it. The service was, however, a bit slow when we requested additional sauces, but overall, a delightful experience. " (*Curated Review*)
" An amazing hotpot experience! Everything from the cleanliness to the freshness of the ingredients was on point. The robot server was a fun touch! The only ones who suffered a bit were the waitstaff as they seemed a tad overwhelmed, but it doesn't diminish the overall quality of the experience. Highly recommend! " (*Curated Review*)
" If you've never experienced hotpot before, I highly recommend Mala Hotpot Hilliard! The process is straightforward, and the staff was incredibly friendly, guiding us through the ordering process. I loved the variety of fresh vegetables and the different protein options available. The ambiance was cozy, too! Perfect for a casual dinner with friends or family. Will definitely return! " (*Curated Review*)
" Mala Hotpot has set a new standard for hotpot restaurants in my opinion. Every dish was well-prepared and of high quality. I particularly enjoyed the diverse selection in the veggie bar. My only complaint was that it got a bit loud when filled with guests, but overall still a fantastic experience. I will be returning soon! " (*Curated Review*)
Archived Reviews (90)
" An interesting experience at Mala Hotpot! It’s got a modern feel with a touch of tradition. I loved the self-serve veggie bar, and the quality of the protein was quite good too! I think for being new, there’s plenty of room for improvement in service speed, but it’s definitely a spot I’d consider revisiting. " (*Curated Review*)
" The kids had a blast at Mala Hotpot! They enjoyed picking their own veggies and cooking them at the table. I liked that the portion sizes were good while still being reasonably priced! The restaurant had a lively atmosphere, and the staff were friendly. We'll be coming back! " (*Curated Review*)
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