Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(376)
Chipotle Mexican Grill at this location offers mostly authentic Mexican food, which many customers enjoy. However, the service and atmosphere appear to be inconsistent, leading to varying customer experiences. While some customers relish the fresh and customizable options, issues like cleanliness and staffing remain a concern at this particular site.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (978) 372-0595
Address: 89 Plaistow Rd, Haverhill, MA 01830, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have to say, this Chipotle is one of the best I’ve been to recently! I ordered a burrito bowl with extra chicken, and it was fantastic! The staff was efficient despite the lunch rush. They kept the line moving, and they didn't skimp on the ingredients either. The restaurant was adequately clean, and the atmosphere was welcoming. I will surely come back to this location again. " (*Curated Review*)
" The latest visit to Chipotle was quite poor. I ordered my usual burrito, but it turned out to be undercooked and the rice was hard. The employees were busy, and it seemed they were overwhelmed. I tried to ask a question about my order, but the staff was inattentive. Unfortunately, I won't be coming back here anytime soon unless significant changes are made. " (*Curated Review*)
" Had a decent meal at this Chipotle location. The burrito was nicely made, though I did feel the portion sizes seemed smaller than I've experienced in the past. Staff could have been a bit more attentive, as it took longer to get someone’s attention. The restaurant could use a deep clean, too. It’s just okay, but I may try again. " (*Curated Review*)
" I have been a fan of Chipotle for many years, and this location exceeded my expectations! I placed a large online order for an event, and to my surprise, everything was ready when I arrived. The food was fresh and tasted just like home-cooked Mexican food. The employees were extremely helpful, and they went above and beyond to make sure everything was perfect for my pickup. I highly recommend this location for a reliable Chipotle experience! " (*Curated Review*)
" Going to Chipotle has always been a favorite of mine. I love how customizable the meals are. However, my last visit showed me a different side. The staff wasn't attentive, and I didn't get extra guac as I requested! The food was still delicious, but the service needs improvement. Cleanliness was also an issue that day. " (*Curated Review*)
Archived Reviews (302)
" I came here for a quick lunch during a busy work week, and while the food was decent, the service left a lot to be desired. The employees seemed overwhelmed, and I waited a long time for my simple burrito bowl. When I finally got my order, it was incorrectly made. I asked for chicken but received sofritas instead! I won't say I won't return, but I definitely expected better from Chipotle. " (*Curated Review*)
" Simply the best fast casual dining experience ever! I love how fresh the ingredients feel, and this Chipotle has the same quality I expect from any of the locations. The line moves quickly, and the service is friendly. Can't complain about a single thing during my last visit. " (*Curated Review*)
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