Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(376)
Chipotle Mexican Grill at this location offers mostly authentic Mexican food, which many customers enjoy. However, the service and atmosphere appear to be inconsistent, leading to varying customer experiences. While some customers relish the fresh and customizable options, issues like cleanliness and staffing remain a concern at this particular site.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (978) 372-0595
Address: 89 Plaistow Rd, Haverhill, MA 01830, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I can’t express how dissatisfied I am with my experience at this Chipotle location. From the moment I walked in, it was clear that the staff was having a hard time managing the orders. The food I ordered was not prepared properly, and key ingredients were missing. Additionally, the place was in dire need of a clean-up. It seems to me that they are struggling either with management or staffing. It's not what I expect from Chipotle, and I don’t think I’ll be returning here any time soon. " (*Curated Review*)
" I have always loved Chipotle for its fresh taste, and while it's a chain restaurant, I appreciate the authentic flavors they provide. This location on the other hand is lacking something. The burritos were flavorful, but my last visit showed me the negatives. I experienced cleanliness issues; there were dirty tables all around. I hope they can pick up on the details because I want to keep enjoying their delicious food. " (*Curated Review*)
" I recently decided to try this Chipotle after hearing mixed reviews. I was pleasantly surprised! The staff members were friendly, and they made my burrito with just the right amount of everything. It was flavorful and felt like a real treat. I especially enjoyed their carnitas and the corn salsa. The only complaint I have is that the dining area could use a bit more attention to cleanliness. Overall, I’d recommend this location! I'll be back soon. " (*Curated Review*)
" Visiting Chipotle is becoming a hit or miss experience lately. The last time I was there, my burrito was mostly rice with barely any meat. It felt like I was getting robbed for my money! I’ve noticed that this particular location often seems short-staffed or unorganized. I would actually advise folks to check if the location is clean and well-staffed before going in. It's a shame because I love Chipotle’s food when it’s prepared right. It needs consistency! " (*Curated Review*)
" Today was my first time at this Chipotle, and I must admit, it was a pretty mixed bag. The burrito I had was decent, yet it wasn't wrapped neatly, and a lot of it fell apart during my meal. Not the neat experience I was looking for! On a positive note, the staff was friendly, and I received my order promptly despite the crowd. If they can improve the presentation and cleanliness, I might give it another try. " (*Curated Review*)
Archived Reviews (302)
" I came here for a quick lunch during a busy work week, and while the food was decent, the service left a lot to be desired. The employees seemed overwhelmed, and I waited a long time for my simple burrito bowl. When I finally got my order, it was incorrectly made. I asked for chicken but received sofritas instead! I won't say I won't return, but I definitely expected better from Chipotle. " (*Curated Review*)
" Simply the best fast casual dining experience ever! I love how fresh the ingredients feel, and this Chipotle has the same quality I expect from any of the locations. The line moves quickly, and the service is friendly. Can't complain about a single thing during my last visit. " (*Curated Review*)
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