Chipotle Mexican Grill
Mexican Restaurant
$
3.6
(820)
Chipotle Mexican Grill has faced a significant decline in customer satisfaction, with issues primarily noted in service and food quality. Many customers expressed concerns regarding the lack of freshness and authenticity in the culinary offerings, as well as the small portions relative to the price. With a consistent stream of critical reviews, the overall experience at this location appears unsatisfactory.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (508) 339-2061
Address: 287 School St Ste 110, Mansfield, MA 02048, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I used to enjoy Chipotle, but this particular location has really let me down. The last couple of times I've visited, the food has been lackluster and bland. I ordered a steak burrito, but the steak was incredibly tough, and there was hardly any seasoning. When I mentioned my concerns to the staff, their lack of willingness to assist was disappointing. I think it's time for me to start exploring other dining options. " (*Curated Review*)
" This Chipotle location has been consistently letting me down. On my latest visit, I ordered a chicken bowl and was dismayed to find the rice barely cooked, and the chicken tasted rubbery. I couldn't even finish it—it was that bad! I noticed that the staff seemed overwhelmed, but honestly, I think a new management team is desperately needed. Until they figure it out, I’ll be finding my burrito fix elsewhere. " (*Curated Review*)
" If you're looking for a reliable Chipotle experience, this is not the place. The food was subpar; my fajita bowl was missing half of the essential ingredients! Honestly, I don’t know how a chain known for its fresh, customizable food can fall apart so badly. The staff barely acknowledged my presence and seemed apathetic to my needs. I won't be coming back. " (*Curated Review*)
" After so many bad experiences at this specific Chipotle, I’ve finally decided to leave my review. The cleanliness is appalling—the tables were sticky, and the food prep areas were no better. When I finally got my order, the portion sizes were absurdly small, and there was barely any meat in my bowl. No one seemed to care about the service. I won't be returning here ever again. " (*Curated Review*)
" My experience was just okay. The staff seemed overwhelmed and untrained. I had to wait a long time just to place my order. When I finally got my food, I was disappointed by the portion sizes; I expected more for the price I paid, which is already higher than competitors. The environment also left a lot to be desired—dirty tables and cluttered counters really took away from the experience. " (*Curated Review*)
Archived Reviews (658)
" This Chipotle has had a consistent problem with getting orders right. I’ve ordered online multiple times, and they’ve missed key items every single time. On top of that, the quality of food at this location doesn't match what I expect from Chipotle. Unappetizing ingredients detracted from the meal—I've had better elsewhere. " (*Curated Review*)
" Honestly, if you’re considering getting food from here, I’d recommend looking elsewhere. I’ve tried various dishes, and each time I’ve been let down. The cleanliness of the restaurant is suspect, and the employees have been unhelpful and unfriendly. I ordered a burrito with extra meat and received a tiny portion—that’s unacceptable! I've had much better meals at other locations. " (*Curated Review*)
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