El Pollo Loco
Mexican Restaurant
$
4.2
(982)
El Pollo Loco is generally regarded for its flavorful grilled chicken and variety of fresh sides, reflecting a commendable level of authenticity, especially for a fast-casual restaurant. Many customers enjoy the vibrant flavors and the freshness of the ingredients, although some have noted inconsistencies in service quality.
Restaurant website: Website
Phone number: (909) 796-5800
Address: 1066 Harriman Pl, San Bernardino, CA 92408, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I've been a fan of El Pollo Loco for a while, and I keep returning for their great chicken and fantastic sides. On my recent visit, the chicken was slightly overcooked and tough, but the sides were fresh and tasty. The quick service makes it a reliable option for lunch, even if my last experience was not perfect. Hoping they keep up their usual standards. " (*Curated Review*)
" The last few visits to El Pollo Loco have been amazing! We tried their chicken bowls with all the toppings and they were delicious. The dining area is always clean, and the staff is very attentive, making sure I have everything I need. I love the salsa bar, which adds to the overall experience. If you're looking for a wholesome meal with rapid service, this is the spot to be! " (*Curated Review*)
" Fantastic experience! My husband and I visited for dinner and were amazed by the friendly service and cleanliness. The grilled chicken had a wonderful smoky flavor, and the sides made the meal even better. I also appreciate that they offer healthy options like guacamole and salsa. The only downside was that the parking lot can get crowded, but that's a small price to pay for good food! " (*Curated Review*)
" I love the Pollo Loco! It definitely stands out compared to standard fast food. Anytime I crave good chicken, this is my go-to place. Their garlic chicken flavor really shines through, and I appreciate that they are quick to serve. This location is also usually quite busy, but they manage to keep everything running smoothly. The cleanliness of the place is also commendable! " (*Curated Review*)
" Despite some of the bad reviews I read, I decided to give this El Pollo Loco a shot, and I'm glad I did! The chicken was perfectly cooked and seasoned. I loved trying their new salsa options as well, which provided a nice touch to my meal. The atmosphere felt welcoming, and there were plenty of seats available. I can't complain about this visit at all! " (*Curated Review*)
Archived Reviews (787)
" Last time was a mix of good and bad - the food taste was decent, but the wait was unbearable. I stood in line for what felt like half an hour. When it comes to fast food, I expect quicker service. I finally got my order and while the flavors were fine, I found it a bit pricey given the portion. While I appreciate fresh ingredients, the price tag did not correspond to the experience. Probably won’t return anytime soon unless the service improves drastically. " (*Curated Review*)
" Honestly, I wasn't impressed at all this time. I ordered the new burrito they have and it looked amazing, but it lacked flavor. It was almost bland, and the chicken didn’t taste as fresh as I remembered from before. Plus, the service was slow, and the staff seemed overwhelmed. I know everyone has off days, but this was my first visit in over a year, and it’s disappointing to see such a decline. I hope they can get back to what they used to be known for. " (*Curated Review*)
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