El Pollo Loco
Mexican Restaurant
$
4.2
(982)
El Pollo Loco is generally regarded for its flavorful grilled chicken and variety of fresh sides, reflecting a commendable level of authenticity, especially for a fast-casual restaurant. Many customers enjoy the vibrant flavors and the freshness of the ingredients, although some have noted inconsistencies in service quality.
Restaurant website: Website
Phone number: (909) 796-5800
Address: 1066 Harriman Pl, San Bernardino, CA 92408, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I was a bit skeptical about trying El Pollo Loco since I've had mixed experiences at different locations before, but I went in during a busy lunch hour and was pleasantly surprised. The service was quick, and my order was accurate to the last detail. I had the chicken bowl with rice, and it was everything I hoped for. The chicken was grilled perfectly, and the rice was fluffy. I'd say the only downside was the wait, but that's to be expected during peak hours. Still, worth the visit! " (*Curated Review*)
" The food here is consistently good, but I do feel like their portions have been shrinking slowly. I ordered the pollo bowl and was slightly disappointed at how little chicken I received. Luckily their taste makes up for it! I love their sauces and add-ons which complement the main dish perfectly. Would definitely recommend if you're not too concerned about portion size. " (*Curated Review*)
" I really wanted to like this place, but my experience was pretty average. The food was okay, but I felt that the chicken was a little bland. I expected it to be more flavorful. The atmosphere was pretty standard for a fast-casual restaurant, and while the service was decent, nothing stood out. I might give it another chance, just for the value, but my enthusiasm is dampened. " (*Curated Review*)
" Lastly, I have to commend El Pollo Loco's fast drive-thru service. I ordered a meal and had it in less than five minutes, even during peak lunch hours! The quality of the food is consistent, which is important when you're grabbing a quick bite. However, I do wish they’d offered more choices in toppings for the salads. Nonetheless, a solid stop for anyone wanting quick and quality food. " (*Curated Review*)
" El Pollo Loco has provided consistent quality food over the years. However, I encountered a bit of a hiccup last visit when my order was wrong. Despite that, the staff was quick to resolve my issue without making it a hassle. The food is always tasty, so I will keep coming back. Just don’t let this become a frequent issue, please. " (*Curated Review*)
Archived Reviews (787)
" Last time was a mix of good and bad - the food taste was decent, but the wait was unbearable. I stood in line for what felt like half an hour. When it comes to fast food, I expect quicker service. I finally got my order and while the flavors were fine, I found it a bit pricey given the portion. While I appreciate fresh ingredients, the price tag did not correspond to the experience. Probably won’t return anytime soon unless the service improves drastically. " (*Curated Review*)
" Honestly, I wasn't impressed at all this time. I ordered the new burrito they have and it looked amazing, but it lacked flavor. It was almost bland, and the chicken didn’t taste as fresh as I remembered from before. Plus, the service was slow, and the staff seemed overwhelmed. I know everyone has off days, but this was my first visit in over a year, and it’s disappointing to see such a decline. I hope they can get back to what they used to be known for. " (*Curated Review*)
Have been to El Pollo Loco? Share your experience with other people!
Explore Other Cuisines Near San Bernardino, California 92408
Top rated nearby
Address: 28924 Greenspot Rd, Highland, CA 92346, USA
Address: 32 W Colton Ave, Redlands, CA 92374, USA
Address: 999 N Waterman Ave, San Bernardino, CA 92410, USA
Address: 24957 Redlands Blvd, Loma Linda, CA 92354, USA
Address: 27355 5th St, Highland, CA 92346, USA
Address: 602 N Mt Vernon Ave, San Bernardino, CA 92411, USA
Address: 617 W State St, Redlands, CA 92373, USA
Address: 920 N Mt Vernon Ave, Colton, CA 92324, USA
Address: 892 E Highland Ave, San Bernardino, CA 92404, USA
Address: 855 Alabama St, Redlands, CA 92374, USA