Island Family Restaurant

Restaurant $$ 3.7 (130)


Island Family Restaurant has garnered mixed reviews, especially regarding the authenticity of its Chinese cuisine, with many customers expressing disappointment in the quality and flavor of the dishes. Despite a few praises for portion sizes and service, overall satisfaction appears low among recent diners.

Overall:

3.0

(116 reviews)

Authenticity:

2.0

Atmosphere:

3.2

Service:

3.5


Restaurant website: Website

Phone number: (613) 476-6986

Address: Main, 70 Picton Main St, Picton, ON K0K 2T0, Canada

Opening hours

Monday: 11:00 AM – 8:00 PM
Tuesday: 11:00 AM – 8:00 PM
Wednesday: 11:00 AM – 8:00 PM
Thursday: 11:00 AM – 8:00 PM
Friday: 11:00 AM – 8:00 PM
Saturday: 11:00 AM – 8:00 PM
Sunday: 11:00 AM – 8:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Beer
  • Wine
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" The food here has a few hits and misses. While some dishes are reasonably tasty, the chicken fried rice was way too dry and there were hardly any vegetables in it. On another note, their egg rolls have a great crunch. The staff were friendly but didn’t seem too attentive, which was a shame. Overall, I would rate this as a mediocre experience. " (*Curated Review*)

" This restaurant provides a good family vibe, and while I can't fault the staff for their kindness, the food left a lot to be desired. My experience with the shrimp chow mein was disappointing, as the shrimp was limited and the sprouts overtook the dish. A bit more care in preparation would go a long way. " (*Curated Review*)

" The ambiance here is quaint and ideal for family gatherings, but the food has a long way to go. I had hoped for some authentic flavors, but the chicken lo mein lacked that. The portion size was decent for the price, but it felt like I was eating something more akin to cafeteria food. The staff were kind and made the experience pleasant. " (*Curated Review*)

" If you want the best Chinese food, go elsewhere. This restaurant does not meet standards for authenticity nor taste. Many items I ordered felt poorly prepared and lacking in flavor. The staff was supportive, there was kindness, but I need delicious food. It just felt average for what I hoped it could be. " (*Curated Review*)

" My first visit here was average at best. The service was friendly, but my spring rolls were soggy and not very flavorful. I hoped for an authentic dining experience, but I left feeling a bit disappointed. Not sure if I’d be eager to return anytime soon. Will have to rethink my next order. " (*Curated Review*)

Archived Reviews (106)

" Island Family Restaurant has potential but needs serious improvements in the kitchen. It's not bad, but it's not what I would call great authentic Chinese food; I think more care is needed in cooking. Happy to support a local family business but it needs to step up its game on quality. " (*Curated Review*)

" The restaurant has a quaint family atmosphere, but I was disappointed by the food I received. I had ordered the chicken with vegetables, and it seemed like a bowl of boiled vegetables with barely any chicken in sight. There was a welcoming feel to the place, though, and the staff was attentive. " (*Curated Review*)

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