Chipotle Mexican Grill
Mexican Restaurant
$
3.1
(1577)
Chipotle Mexican Grill at this location has received a string of critical reviews highlighting severe cleanliness issues and poor service quality. While some customers appreciated the flavor of the food, many expressed disappointment due to frequent errors in their orders and inconsistency in portion sizes. Authenticity of the food remains moderately favorable, as it retains elements typical to a fast-casual Mexican dining experience.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (412) 655-8271
Address: 509 Clairton Blvd, Pittsburgh, PA 15236, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My experience at this Chipotle has been overall disappointing. It feels like luck if you receive a good meal. I arrived and saw that the dining area was chaotic. I waited for my food while trying to dodge trash and dirty tables. After seeming like an eternity, I got a burrito that was hastily put together and lacking ingredients. I must say I'm perplexed about how this location has such high turnover but consistently low quality. This will likely be my last visit here. " (*Curated Review*)
" If there is a place you should avoid, it is this Chipotle. I entered expecting to have a ready and clean dining experience, but instead, I was engulfed in an atmosphere of chaos and dirtiness. The staff had a hard time keeping up with orders, and I was given someone else's food after an extremely long wait. After exchanging it with a smirk, I received a mediocre meal that just did not taste fresh. No more of this location for me! " (*Curated Review*)
" Every time I come to this Chipotle it feels like the conditions only worsen. I waited forever for my order, and when it finally came, they gave me someone else's meal. The establishment was filthy, and tasteless food was served far beneath what I expect from Chipotle. The chaotic atmosphere only made things worse. I wish I could say good things about this place, but I can't; it has always been a letdown. " (*Curated Review*)
" I walked into this Chipotle location with high hopes, but my experience was anything but satisfying. The tables were overcrowded with dishes, and the trash bins were overflowing. After waiting for a while to order, I soon realized they had run out of most of the ingredients I wanted for my burrito. It was really disappointing to find that I couldn’t get the choices I was looking for. The staff seemed overwhelmed and not very attentive, which added to the frustration. Overall, I left feeling let down and disgusted by the uncleanliness of the restaurant. " (*Curated Review*)
" I can’t stress enough how disappointed I am with this particular Chipotle. After hearing friends rave about it, I decided to try it myself. Walking in, the sight was quite shocking; it was messy and unwelcoming. I ordered a chicken bowl and was hit with the thought that this might not be a good idea. After the wait, I got a bowl that looked thrown together and the temperature of the food was lackluster. The staff seemed disinterested in providing decent service too. Once again, I think I'll pass on this Chipotle next time. " (*Curated Review*)
Archived Reviews (1263)
" I honestly don’t get how this place stays in business. My last experience was horrendous. I arrived to a huge line and found that they were out of so many ingredients, it was almost unbelievable. The tables were dirty, and the staff seemed overwhelmed and indifferent. I finally managed to get something basic, but it was poorly made. I can’t wrap my head around the fact that I wasted my time and money. My advice? Go anywhere but here until they sort their operations out. " (*Curated Review*)
" I tried to give this Chipotle multiple chances, but enough is enough! Every time I’ve come here, it’s been a mess. They ran out of peppers and onions, making my veggie bowl somewhat lackluster. When I mentioned it at the counter, I got nothing but eye rolls. The place is in constant disarray, which is quite discouraging—how hard can it be to keep things organized? I left feeling cheated and unsatisfied with the entire experience. It’s frustrating that I can’t get a decent meal without a hassle. " (*Curated Review*)
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