Taco Bell
Fast Food Restaurant
$
2.7
(525)
This Taco Bell location has consistently received negative feedback, primarily due to issues with food quality, service, and authenticity. Many customers reported receiving incomplete or incorrect orders, leading to disappointment, especially considering the restaurant's fast-casual concept that should offer quick and satisfying meals.
Restaurant website: Website
Phone number: (618) 654-6451
Address: 1305 Mercantile Dr, Highland, IL 62249, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’ve visited many Taco Bells, but this is by far the worst. The quality of the food has dropped immensely. Just the other day, my burrito had so little meat; I had to look for it. The service also failed to assist or listen to requests. It was an overall frustrating experience which I won’t be repeating. " (*Curated Review*)
" I visited this location last week, and I sincerely regret it. The food was cold, the service was slow, and there were so many missing items from my order. The whole experience was frustrating. You’d think with all the complaints, they’d strive to improve, but it seems they don’t care. I won't return. " (*Curated Review*)
" Just like every other customer, I can say this Taco Bell needs serious work. My last meal was barely edible. The chicken quesadilla had hardly any chicken in it, and the cheese almost tasted expired. I waited way too long for the food, only to leave disappointed. This place has lost my loyalty. " (*Curated Review*)
" Absolutely the worst Taco Bell experience I have ever had! The drive-thru line was long, and once I got my food, it was cold and looked sad. The staff barely acknowledged my existence. I will definitely not be coming back, and I suggest others to skip this location altogether. " (*Curated Review*)
" I've eaten at Taco Bells all over the country, and I've NEVER encountered a location quite like this. The service was incredibly slow; I waited more than 30 minutes for my order. When it finally arrived, the food was not only cold but also missing key ingredients I had paid extra for. The staff didn't care at all about customer service. I left furious and vowed to never return. " (*Curated Review*)
Archived Reviews (422)
" The Highland Taco Bell has seen better days. Each visit has brought a consistent disappointment. The tacos lack meat, the staff lack basic customer service skills, and the interior could use a good cleaning. I won’t be back; I can't support a place that doesn't care. " (*Curated Review*)
" I visited this Taco Bell hoping for a quick meal but got the exact opposite. The drive-thru was super slow, despite it being late at night. The staff didn’t seem to care about efficiency. After finally receiving my order, I noticed it was wrong; they gave me the wrong type of burrito altogether! I will not be back. Lesson learned. " (*Curated Review*)
Have been to Taco Bell? Share your experience with other people!
Explore Other Cuisines Near Highland, Illinois 62249
Top rated nearby
Address: 12621 IL-143, Highland, IL 62249, USA
Address: 415 Broadway, Highland, IL 62249, USA
Address: 721 Broadway, Highland, IL 62249, USA
Address: 2683 Northtown Way, Highland, IL 62249, USA
Address: 1014 Laurel St, Highland, IL 62249, USA