Mexican Restaurant
$
4.2 (411)
Sombrero is recognized for its authentic Mexican cuisine, with many dishes praised for their flavors and freshness. Customers frequently mention the cozy atmosphere and generous portion sizes. However, there are concerns regarding service consistency and cleanliness that some patrons have raised.
Phone number: (641) 792-1325
Address: 1130 1st Ave E, Newton, IA 50208, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" My last visit was quite disappointing. I found three pieces of hair in my food, which definitely made me lose my appetite. The waitstaff was polite but did not seem to care about resolving the issue. I used to love dining here for the fajitas, so this incident is frustrating. To be fair, the ambiance was nice, but cleanliness is essential, and they need to step up their game. " (*Curated Review*)
" Absolutely love this place! Their homemade salsa is to die for, and the shrimp tacos are packed with freshness. I always look forward to my visits. The staff is usually friendly, although they can get busy during peak hours. The ambience is vibrant and feels very much like being in Mexico. If you appreciate authentic cuisine, Sombrero is definitely a must-visit. Highly recommend the margaritas too! " (*Curated Review*)
" Wow! I had the most incredible dining experience at Sombrero last night. The carne asada tacos were absolutely amazing, bursting with flavor. The service was quick, and the staff was friendly. I also tried their house-made salsa, which added a perfect kick to my meal. My only complaint is that the restaurant could use a deeper clean, but the food definitely made up for it. Can't wait to return! " (*Curated Review*)
" I had high expectations based on all the great reviews, but my experience at Sombrero wasn’t stellar. My burrito was overly greasy and lacked seasoning. The decor is charming and reflects a Mexican theme, but the experience itself felt rushed. Although friendly, the staff seemed to be overworked that night. While I might give them another chance, I'm not in a hurry to return soon. " (*Curated Review*)
" I can't say enough great things about Sombrero. The staff is attentive and caring. The tacos and enchiladas were served hot and contained authentic flavors from Southern Mexico. A highlight was their homemade hot sauce, which added a nice kick to my meal. It's a bit crowded, but that just goes to show how popular this spot is! Overall, I was very satisfied with my visit. " (*Curated Review*)
" I was left disappointed at Sombrero. My order was messed up, and while the waiter was polite, they seemed overwhelmed, which showed in their service. The environment is vibrant; however, I feel this restaurant can benefit from some extra attention to customer service. The food itself was decent, but the experience soured my mood. I don't know if I'll be back anytime soon. " (*Curated Review*)
" I recently visited Sombrero for the first time and overall it was a decent experience. The food was good, especially the chorizo burritos which had a rich flavor. However, I was a bit disappointed with how the staff seemed overwhelmed and not very attentive. I had to wait quite a while for my drink refill. The atmosphere was nice, though, with some great decor that felt authentic. I'd consider going back to try more dishes. " (*Curated Review*)
Address: 1300 W 18th St S, Newton, IA 50208, USA
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