El Pollo Loco
Mexican Restaurant
$
4.1
(1038)
El Pollo Loco offers a variety of dishes featuring their signature Fire Grilled Citrus Marinated Chicken, which many customers find to be authentic and satisfying. While the food quality remains high, some customers have reported inconsistencies in portion sizes and service quality, with a mix of positive and negative experiences.
Restaurant website: Website
Phone number: (909) 880-6337
Address: 1695 Kendall Dr, San Bernardino, CA 92407, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I’m a fan of El Pollo Loco! The chicken is always grilled just right, and the flavors are bold. However, I noticed that their salsa tasted a bit off during my last visit. Still, the overall experience was pleasant, and I appreciate their clean environment. I’ll come back to give them another shot. " (*Curated Review*)
" I visited El Pollo Loco last weekend, and I was really impressed! The chicken was perfectly grilled, juicy and full of flavor. I paired it with their beans and rice, which complemented the meal really well. The service was friendly and prompt, making my visit enjoyable. I will definitely return for their famous chicken again! " (*Curated Review*)
" El Pollo Loco was recommended by a friend, and I finally decided to try it out. The double chicken tostada salad was to die for! Fresh, zesty, and perfectly dressed. My only complaint was the long wait to be served, but the quality of food made up for that. I’m definitely coming back for more! " (*Curated Review*)
" I love their chicken burrito! It’s packed with flavor and just the right amount of spice. The seating area is always clean and welcoming. The staff is mostly friendly, but I’ve had a few encounters where they seemed distracted. Overall, I continuously come back for the delicious food! " (*Curated Review*)
" My visit to El Pollo Loco was fantastic! The atmosphere was lively, and the staff was friendly and attentive. The salsa options were vibrant and fresh, making the chicken shine. I'm delighted I tried their churros too, they were crispy and delightful! I can't wait to return soon. " (*Curated Review*)
Archived Reviews (832)
" Disappointed! The service was subpar, and my burrito was missing half the ingredients I asked for. The flavor was bland, and the staff didn’t seem to care when I brought it up. I thought I’d enjoy my meal, but it turned out to be quite forgettable. " (*Curated Review*)
" I had really high expectations based on the word of mouth about El Pollo Loco, but I was left underwhelmed. The chicken was decent, not amazing, and the sides were bland. The dining area was clean, but it didn't save my overall experience. I might consider visiting again, but it won't be my first choice. " (*Curated Review*)
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