Laila Laila Hotpot

Chinese Restaurant 4.2 (320)


Laila Laila Hotpot is a popular establishment known for its decadent selection of hot pot offerings that highlight authenticity. Customers frequently praise the fresh ingredients and the experience of creating personalized dipping sauces. Though the service is generally friendly, there are mentions of inconsistent attentiveness. Overall, it is a favored spot for hotpot enthusiasts looking for a satisfying dining experience.

Overall:

4.5

(268 reviews)

Authenticity:

4.3

Atmosphere:

4.1

Service:

4.0


Restaurant website: Website

Phone number: (250) 590-6696

Address: 1540 Cedar Hill Cross Rd, Victoria, BC V8P 2P4, Canada

Opening hours

Monday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Tuesday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Wednesday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Thursday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Friday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Saturday: 12:00 – 2:30 PM, 5:00 – 11:00 PM
Sunday: 12:00 – 2:30 PM, 5:00 – 11:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Dessert
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I love Laila Laila Hotpot! Every time I visit, I leave satisfied with a full stomach and great memories. The signature sauces are a game-changer, and I believe every hot pot restaurant should offer something like this. The atmosphere feels very friendly and vibrant as well. The only downside was a slightly lengthy wait during peak hours, but the food quality made it well worth the wait. I’ll continue to recommend this to everyone I know! " (*Curated Review*)

" I had a decent time at Laila Laila Hotpot. While not everything lived up to the hype, the food was generally tasty. I enjoyed the ability to create my own dipping sauce, which added a personal touch to my meal. However, I found the service to be a bit lacking at times, as I had to wait for refills on the broth. Still, I would give them another shot and explore the menu more as I feel it deserves a second chance. " (*Curated Review*)

" Laila Laila Hotpot is decent, but I expected more based on the reviews I read. While I did enjoy the experience and the broth was acceptable, I felt the meat servings were a bit on the smaller side. The selection of veggies was nice, but I think they should offer more variety. The service could be friendlier and more attentive. It was a good outing, but not a memorable one. I think it'd be worth trying again. " (*Curated Review*)

" The dinner experience here was fantastic! I visited with my family, and everyone thoroughly enjoyed their meals. The beef was succulent, and all the side items complemented our choices perfectly. Although we had a little bit of confusion with the order, the staff were quick to remedy the situation, which was appreciated. This would certainly be a return visit for us in the future! " (*Curated Review*)

" Laila Laila Hotpot is a great place for first-timers and experienced hot pot lovers alike! Each table has its unique flair where you can really personalize your meal with the wide selection of fresh ingredients available. I was pleasantly surprised by the quality of the broth, and it was very easy to cook everything to my liking. Although the wait for service could have been better, the staff was friendly and accommodating. Overall, I had a great experience! " (*Curated Review*)

Archived Reviews (258)

" I was disappointed with my recent visit to Laila Laila Hotpot. I had heard great things about it, but the service was unprofessional at best. We experienced long wait times for service and incorrect orders. The food itself was mediocre; the soup lacked depth and the meat quality wasn't as high as I anticipated. On the plus side, we had fun customizing our sauces, but it wasn’t enough to change my overall experience. I wouldn’t recommend this place based on what I encountered. " (*Curated Review*)

" Had an enjoyable experience at Laila Laila Hotpot! The soup was tasty, and I appreciated being able to customize my dipping sauce. It was my first time trying hot pot, and the staff made sure to guide me through the process perfectly. The atmosphere was lovely, making it a great night with friends. I look forward to trying more on their menu, especially after hearing more about the spicy options! " (*Curated Review*)

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