Chipotle Mexican Grill
Mexican Restaurant
$
4.2
(735)
Chipotle Mexican Grill offers a casual dining experience that emphasizes fresh ingredients and customizable meals. While many customers appreciate the authentic flavors typical of Mexican cuisine, there have been frequent complaints regarding cleanliness and service inconsistency. Customers have highlighted issues with varying portion sizes and overall dining environment, which can detract from the appeal of the otherwise flavorful and distinctive food.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (585) 742-2192
Address: 401 Commerce Dr, Victor, NY 14564, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Chipotle has consistently provided me with satisfying meals. I enjoy being able to assemble my burrito exactly how I like it. They use good quality ingredients which make a difference in taste. Occasionally the staff could be more attentive, but for the most part, I have had a positive experience. Just wish they would keep the dining area cleaner. " (*Curated Review*)
" I was really disappointed after ordering a burrito from Chipotle. It came with barely any protein and was mostly rice and beans, which I did not expect. The service was okay, but the ambiance didn’t help because the inside was not very clean. This experience does not encourage me to return anytime soon, which is sad because I've enjoyed Chipotle in the past. " (*Curated Review*)
" Absolutely love this Chipotle location! Everything from the ingredients to the service has been excellent every visit. The ingredients are always fresh and flavorful, and the team is friendly and helpful. It's my go-to spot for a quick, filling meal without feeling guilty. I always recommend it to friends. If you haven’t tried it, make sure you do! " (*Curated Review*)
" My children enjoy the burrito bowls but I think there is room to improve overall. Sometimes the food can be overpriced for what you receive. Snack choices should be a little bit more affordable. The service from staff can occasionally feel rushed, which detracts from the positive experience with the food. Would love to see changes in their operational side because the food was tasty! " (*Curated Review*)
" Horrible experience! Ordered a takeout and not only was my burrito tiny, but it also lacked flavor. I waited a long time for service only to receive my meal incorrectly prepared. The atmosphere was chaotic and uninviting. I don't think I will be returning to this Chipotle anytime soon. " (*Curated Review*)
Archived Reviews (590)
" Every time I visit Chipotle, the food is packed full of flavor! The burritos are always delicious, and the guacamole is my absolute favorite! However, I do notice sometimes that the cleanliness of the restaurant can be lacking. Many tables often need to be cleaned, and I would love to see more attention to that aspect. Overall, still one of my favorite spots! " (*Curated Review*)
" I had a lovely experience at Chipotle! The staff was accommodating and assisted me in choosing my meal. The burrito bowl I ordered was wonderfully balanced with flavors — everything tasted fresh. The only concern was that the restaurant wasn't very clean; some tables were grimy. Despite this, the food was delicious, and I left satisfied! " (*Curated Review*)
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