Golden Wok
Chinese Restaurant
$
3.8
(485)
Golden Wok faces criticism for inconsistent service and food authenticity. Despite some favorable mentions of specific dishes, many reviews highlight a decline in quality and rude customer interactions as major drawbacks.
Restaurant website: Website
Phone number: (205) 798-7288
Address: 1421 Forestdale Blvd #113, Birmingham, AL 35214, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have been a loyal customer of Golden Wok for nearly a decade, but my recent visits have been frustrating. The quality has gone downhill, specifically with the egg rolls that used to be superb but now taste frozen. The staff seems indifferent to the customers, perpetuating a terrible dining experience. While I appreciate that they stay open during tough times, I think it's time for some serious changes in management and menu quality. I'd love for them to return to their former glory. " (*Curated Review*)
" I’m on the fence about returning to Golden Wok. My last meal was okay at best, with some items lacking freshness. My order was mixed up, and when I tried to resolve it, the staff member was less than helpful. I feel that they could do better by focusing on quality control within the kitchen. Too many chances that went unfulfilled. " (*Curated Review*)
" I came back to Golden Wok after a few months away and was shocked at how things have changed. The food is still decent, but the service was astonishingly rude, making it a very unpleasant experience. I don’t think I’ll be revisiting soon since I can’t deal with such rudeness. " (*Curated Review*)
" I hadn't gone to Golden Wok in a while and was excited to try their food again. However, I was shocked by how rude the staff was this time around. The food itself was decent, but the service made the experience unappetizing. I ordered the beef and broccoli, and it was bland, lacking seasoning. I don't think I will go back for a while. " (*Curated Review*)
" This place has really changed over the years. The food used to be flavorful, but now it feels like the focus is on speed rather than quality. The egg drop soup tasted watered down, and my sesame chicken was not the fresh delight I remembered. I hope they can improve because I don’t want to find another place. " (*Curated Review*)
Archived Reviews (390)
" A friend raved about Golden Wok, so I thought I'd try it out. Unfortunately, the customer service was terrible from the get-go. My order was never taken, and once I flagged down someone to help, he didn't seem interested. The food was hot once it arrived, but it didn’t make up for the waiting and the rudeness. " (*Curated Review*)
" After years of enjoying take-out from Golden Wok, I had a really rough experience last week. The cashier yelled at me when I asked for extra duck sauce, which was just rude. I ordered the Mongolian beef, and it tasted like it was overly reheated. My friend had a similar experience with the crab rangoon; it was soggy and lacked flavor. It's sad to see a once-great restaurant decline like this. " (*Curated Review*)
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