Jade Fountain Restaurant

Chinese Restaurant $$ 3.4 (697)


Jade Fountain Restaurant is renowned for its authentic dim sum offerings, and many patrons appreciate the quality and freshness of the food. However, service inconsistencies have been a common concern, affecting overall dining experiences. The ambiance typically captures a vibrant, bustling atmosphere that is common in traditional dim sum venues.

Overall:

4.3

(569 reviews)

Authenticity:

4.4

Atmosphere:

4.1

Service:

3.7


Restaurant website: Website

Phone number: (250) 383-8718

Address: 3366 Douglas St, Victoria, BC V8Z 3L3, Canada

Opening hours

Monday: 10:30 AM – 2:30 PM, 4:30 – 9:30 PM
Tuesday: 10:30 AM – 2:30 PM, 4:30 – 9:30 PM
Wednesday: 10:30 AM – 2:30 PM, 4:30 – 9:30 PM
Thursday: 10:30 AM – 2:30 PM, 4:30 – 9:30 PM
Friday: 10:30 AM – 2:30 PM, 4:30 – 9:30 PM
Saturday: 10:00 AM – 2:30 PM, 4:30 – 9:30 PM
Sunday: 10:00 AM – 2:30 PM, 4:30 – 9:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Brunch
  • Lunch
  • Dinner
  • Beer
  • Wine
  • Dessert

Amenities

  • Restroom Available

Good for

  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I had the chance to visit Jade Fountain last weekend, and I have to say, I'm in love! The interior captures the essence of traditional dim sum houses. We gorged ourselves on various dumplings and buns, and each tasted amazing. I was impressed by the quality of the ingredients, and you can tell they take pride in their dishes. My only quibble was with how busy the place gets—it's definitely a popular spot. The service was friendly despite the chaos, so I highly recommend trying it out! " (*Curated Review*)

" I've been a regular at Jade Fountain for years, and it never ceases to amaze me! The dim sum here is authentic and bursting with flavor. My favorites are the shrimp dumplings and the pork buns. Although the service can get a little hectic during peak hours, the staff is generally friendly. The atmosphere is lively, reminding me of dim sum houses back in Hong Kong. If you're looking for a taste of authentic dim sum, this is the place to be! Just be prepared for a wait during busy times. " (*Curated Review*)

" Had a lovely dim sum lunch here with my family. The variety offered is impressive, from classic shrimp dumplings to more adventurous options. What sets Jade Fountain apart is the ambiance; it feels like you're transported to China with the decor and food presentation. We got a bit overwhelmed with the choices, so I suggest going with guidance from the servers or asking them for recommendations. While the food was good, I found some dishes a bit pricey compared to other dim sum places in the area. The service was decent but could use a little polish. Nonetheless, I plan to return soon! " (*Curated Review*)

" My experience at Jade Fountain was quite a mixed bag. The first impression was spectacular with the great aroma of steaming snacks filling the air. We ordered a variety of dim sum, and I must say the har gow and siu mai were delightful! However, the service we received was not up to par. One of the servers was rather rude, and it felt like we were being rushed to order. The prices are reasonable for the quality, but I left feeling a bit dissatisfied with the interaction. I might come back for the food, but I hope for better service next time. " (*Curated Review*)

" Despite all the mixed reviews, my experience was fantastic! Jade Fountain has become my weekly lunch spot for dim sum, and I love bringing friends here to share the experience. Each dish, especially the chicken feet, dumplings, and the sweet buns never disappoint. The service has been improving, and the staff is beginning to recognize me, which makes dining there even more enjoyable. The atmosphere is authentic too, with many regulars chattering away over their meals. I'd recommend this place to anyone seeking great dim sum in a fun environment! " (*Curated Review*)

Archived Reviews (559)

" I recently visited Jade Fountain after hearing so much about their dim sum. While I could taste the authenticity in the food, the service left much to be desired. I felt overlooked not only by the waitstaff but also by the environment as they pushed past our table. I wish the service matched the quality of the food because it could make this restaurant fantastic! I'd give it another chance but I'll keep my expectations in check. " (*Curated Review*)

" As a dim sum enthusiast, I have been to plenty of places, but Jade Fountain stands out. The variety available captures the essence of what dim sum should be all about - fresh, hot, and flavorful. I loved the dessert dim sum, particularly the egg tarts! My friends and I enjoyed the entire experience. However, I must say the service can sometimes feel a bit rushed, with servers moving around quickly without taking the time to explain the dishes. Despite this, it remains one of my top picks in Victoria for dim sum. I can't wait to go back again! " (*Curated Review*)

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