Jack in the Box

Fast Food Restaurant $ 3.4 (857)


Jack in the Box in Wood River, Illinois struggles with service and food quality according to multiple reviews. Customers frequently mention issues with order accuracy and food freshness, leading to dissatisfaction with their overall experience. Authenticity also appears to be a concern, as many feel the offerings do not reflect genuine fast food standards.

Overall:

2.6

(697 reviews)

Authenticity:

2.0

Atmosphere:

2.5

Service:

2.3


Restaurant website: Website

Phone number: (618) 254-2098

Address: 41 E Edwardsville Rd, Wood River, IL 62095, USA

Opening hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I went to Jack in the Box after work one night and was shocked by how slow the service was. It seemed like they were struggling to keep up with orders. My food took a long time to get, and I didn’t have time to wait for them to make it right. Unfortunately, the tacos were cold and tasted old. I’d probably avoid this location in the future. " (*Curated Review*)

" The experience I had at Jack in the Box was good! The staff was friendly, and my order was prepared quickly. I loved the tacos; they were hot and packed with flavor! The ambiance was typical for a fast food joint but still comfortable to dine in. I would recommend giving them a try if you’re nearby. " (*Curated Review*)

" I have frequented many Jack in the Box locations, and this one really impressed me. The food was hot and fresh, and the burgers were dripping with flavor! I didn't have to wait long for my order. The atmosphere is what you'd expect from fast food, but the workers were pleasant, which made all the difference! I'll definitely come back again, hopefully soon! " (*Curated Review*)

" I recently visited Jack in the Box during a late-night craving and while the tacos were hot, they definitely tasted like they had been sitting for a while. I was also missing some sauces I asked for, which was really disappointing. The staff was friendly enough but appeared overwhelmed, leading to poor service. Overall, I don’t think I will return anytime soon. " (*Curated Review*)

" Drove through Jack in the Box the other day hoping for something to eat late at night. The drive-thru was slow and I sat there for quite a while just waiting for my food. When I finally got to the window, the staff looked tired and overwhelmed. The tacos weren’t fresh and tasted cold. I think I will skip this drive-thru in the future. " (*Curated Review*)

Archived Reviews (687)

" Every visit I have to Jack in the Box seems like a gamble. You never know if the food is going to be hot or cold and if the order is correct or not. I recently had a meal where the burgers were undercooked and the fries were cold. It was a shame! I usually love this restaurant, but quality control seems to be lacking here. " (*Curated Review*)

" Had a fantastic experience at this Jack in the Box! The tacos were fresh and tasted amazing. The staff was quick and polite, even during rush hour! The dining area was clean and had good vibes. If you’re in the area and craving tacos, I’d suggest swinging by here—it’s definitely worth it. " (*Curated Review*)

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