Chipotle Mexican Grill
Mexican Restaurant
$
3.5
(1287)
Chipotle Mexican Grill in Mount Dora has been frequently criticized for its poor service, uncleanliness, and inconsistency in food quality and authenticity. While some patrons appreciate the flavors of the ingredients, many express disappointment in the overall dining experience. The restaurant's food preparation and management are notably lacking, leading to a significant decline in satisfaction among regular customers.
Restaurant website: Website
Phone number: (352) 735-1983
Address: 19025 US-441, Mt Dora, FL 32757, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I don't know what has happened to this Chipotle, but my last visit was a disaster. The food quality has dropped, and it just doesn't taste the same as it used to. My burrito was hardly wrapped and all the ingredients were falling out. What's worse, the place was a mess; as I observed tables left uncleaned for long periods. The atmosphere felt chaotic and unwelcoming. This has been my second time having a bad experience, which is really disappointing. I might just have to find a new spot for my burrito cravings. " (*Curated Review*)
" I was hopeful for this Chipotle after hearing a lot of good things, but was let down by my experiences here recently. The staff appeared disinterested, and when I finally made my order, it lacked flavor and was seemingly rushed. I asked for extra salsa, and it was almost nonexistent. This location also lacks cleanliness, looking quite neglected. At this point, I doubt I’ll return as I'm just not satisfied after each visit. It's hard to see how this location has fallen from grace. " (*Curated Review*)
" This Chipotle once was a reliable choice for dinner, but my last visit just drove that point home. Staff seemed clueless, struggling to meet simple orders while the restaurant looked like it hadn't seen a broom in days. My burrito was pretty unappealing, lacking the usual care that goes into a Chipotle meal. I was shocked at how small the portions have become. It's truly unreliable at this point, and I’ll be seeking other options from now on. It's unacceptable and frankly sad to watch as a customer who's been loyal for years! " (*Curated Review*)
" The Mount Dora Chipotle had its moments but these days it feels more like a nightmare rather than the happy experience I used to have. The food was lackluster and lukewarm. This visit in particular had the staff rushing about without any clear leadership. While I appreciate that they tried to remain helpful, the food was poorly prepared and portions were either skimpy or just unappetizing. One employee even seemed to forget to double-check my burrito order after I specifically asked for no beans. After this, I left feeling dejected and disappointed, almost reliving the past glory days of Chipotle! " (*Curated Review*)
" This Chipotle has consistently hit a mark of 'just okay' for me. While I enjoy the flavors of their burritos and bowls, I seem to have issues with service every time I stop by. Most of the staff are young and some seem to lack training, leading to mistakes in orders. There have been a few instances where I've received someone else's order! The dining space isn't the cleanest either—floors need sweeping, and tables remain sticky. I really want to love this location but there needs to be significant improvements in cleanliness and service for me to keep returning. " (*Curated Review*)
Archived Reviews (1031)
" I came to this Chipotle location hopeful for a great meal after hearing so many good things. I was let down dramatically. The service was rough with long waits, and when I finally got my food, half the items were missing. I had paid for extras and nothing was added! Talk about frustrating. I will say that despite the messiness of the tables, the flavors when I did taste the food were decent enough. But disappointing that they forgot half my order means I won't return anytime soon—the frustration wasn't worth it. " (*Curated Review*)
" Simply put, my last meal at Chipotle was very disappointing. The quality of the meat was questionable, and the tacos felt skimpy. I also found the dining area in fairly bad shape with food scraps on tables and floors. Standing in line felt like a waste of time when I received mediocre service from employees who weren’t attentive. I'm really regretting not going to a different restaurant to get my Mexican food fix. It’s becoming obvious this place needs some serious changes. " (*Curated Review*)
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