Chipotle Mexican Grill
Mexican Restaurant
$
3.5
(1287)
Chipotle Mexican Grill in Mount Dora has been frequently criticized for its poor service, uncleanliness, and inconsistency in food quality and authenticity. While some patrons appreciate the flavors of the ingredients, many express disappointment in the overall dining experience. The restaurant's food preparation and management are notably lacking, leading to a significant decline in satisfaction among regular customers.
Restaurant website: Website
Phone number: (352) 735-1983
Address: 19025 US-441, Mt Dora, FL 32757, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" It was unfortunate to return to this Chipotle after a long absence only to experience their drop in service. I found the place abnormally messy, tables unclean, and the food felt overstayed with no warmth. The employees weren't at their best and looked overwhelmed. I had very low expectation upon placing my order, and unfortunately, it fell flat. My burrito tasted bland and uninteresting, and I won't be returning due to how challenging my visit was. " (*Curated Review*)
" My last visit to Chipotle felt especially disappointing. The restaurant was messy, the staff was indifferent, and my meal lacked the vibrant flavors I'm accustomed to. Something definitely felt off about the rice, as it tasted stale, like it had been sitting out for too long. This place seems to be spiraling downwards consistently. The prices are going up, but the quality is plunging. I probably won't return to this location unless significant changes are made. " (*Curated Review*)
" I never thought I would have such a bad experience at Chipotle! My recent visit left a bad taste. The food was mediocre, mostly cold, and I found the area to be unsanitary. It was packed with trash and the staff seemed overwhelmed. This was disappointing because I've always enjoyed Chipotle. I really want to see improvements here to align with the quality that I've appreciated from them in the past. " (*Curated Review*)
" After years of enjoying Chipotle, I found myself slightly upset with how this particular location handled my recent order. The tacos were particularly tasty but unfortunately, they skimped on the filling and left me hungry. The crew working seemed a bit disorganized as I noticed several customers receiving incorrect orders. The cleanliness of the place also left much to be desired—it felt like they could benefit from stricter health guidelines. I left feeling a bit cheated, as I expected better from a place that I used to love. I would hope that they'd put more effort into their operations in the future. " (*Curated Review*)
" Visited this Chipotle recently and saw a big change from how it used to be. The service was dreadful; the staff seemed incompetent and unfriendly. I ordered a bowl with my favorite ingredients but was left with about half of what I'd normally get at another location. There was a notable lack of cleanliness as well, which really spoiled the experience for me. I don't want to find my dining experience marred by absentthoughtfulness from the team. I’ll be seeking other locations moving forward. " (*Curated Review*)
Archived Reviews (1031)
" I came to this Chipotle location hopeful for a great meal after hearing so many good things. I was let down dramatically. The service was rough with long waits, and when I finally got my food, half the items were missing. I had paid for extras and nothing was added! Talk about frustrating. I will say that despite the messiness of the tables, the flavors when I did taste the food were decent enough. But disappointing that they forgot half my order means I won't return anytime soon—the frustration wasn't worth it. " (*Curated Review*)
" Simply put, my last meal at Chipotle was very disappointing. The quality of the meat was questionable, and the tacos felt skimpy. I also found the dining area in fairly bad shape with food scraps on tables and floors. Standing in line felt like a waste of time when I received mediocre service from employees who weren’t attentive. I'm really regretting not going to a different restaurant to get my Mexican food fix. It’s becoming obvious this place needs some serious changes. " (*Curated Review*)
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