Chili's Grill & Bar
Restaurant
$$
4.0
(1086)
Unclaimed
Chili's Grill & Bar is a popular casual dining spot known for its vibrant atmosphere and diverse menu, which includes some authentic dishes. Customers frequently highlight the quality of service and favorable dish preparations. However, there are mixed reviews regarding food freshness, particularly from the more recent experiences, indicating a slightly declining consistency that patrons have come to expect.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (304) 346-7275
Address: S-101 Charleston Town Center, Charleston, WV 25389, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Well, I wanted to like it; I really did. I came here craving my old favorites like the chicken crispers but was disappointed by overcooked chicken and lackluster seasoning. While the service was on point, it didn’t compensate for the lack of quality in food. I hope my next visit (if there is one) will reflect better preparation practices because this place used to be one of my favorites. " (*Curated Review*)
" Our experience at Chili's was quite poor due to the inattentive service. It took us nearly 20 minutes to get our drink orders placed, and the food took another 30. When it arrived, it was lukewarm and far from impressive. I doubted the freshness, as my salad seemed wilted. I will be seeking alternatives next time. " (*Curated Review*)
" Great experience dining at Chili's! The food selection is quite extensive, and although it can feel a bit chaotic at times, the employees work hard to make it a positive experience. I loved how the chicken enchiladas were actually seasoned well - a positive change from my previous visits. If you're looking for a casual dining experience, this is a solid pick. " (*Curated Review*)
" What a delightful meal! The staff was prompt, the food was hot, and the drink specials are always a plus. I had the Chicken Bacon Ranch Quesadilla, which was delightful! They have such a vibrant atmosphere with TV screens showing sports, but it's still cozy. Definitely a spot I’d return to for a night out! " (*Curated Review*)
" The food was generally good, but the service left something to be desired. I ordered the honey chipotle chicken crispers and they were tasty, but our server seemed overwhelmed on a busy night and we felt overlooked. The ambiance was lively, and the nachos were fantastic – it’s a shame the service didn’t meet our expectations. " (*Curated Review*)
Archived Reviews (870)
" The experience I had at Chili's wasn’t the best. The server forgot multiple items including our drinks. I ended up waiting longer than necessary for my meal, and when it arrived, my burger was not cooked as requested. Cleanliness seemed off in some places, which need to be addressed too. Overall, I left feeling unsatisfied. " (*Curated Review*)
" Slow service ruined the experience at Chili's for us. We felt neglected at times and it took much longer than expected for food to arrive. When it did, the burgers were good but slightly on the cold side. We ended up waiting a bit for the check, which was frustrating. I appreciate a nice atmosphere, but I expect consistent service when I come out to eat. " (*Curated Review*)
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