Chili's Grill & Bar

Restaurant $$ 4.0Google (1086)


Chili's Grill & Bar is a popular casual dining spot known for its vibrant atmosphere and diverse menu, which includes some authentic dishes. Customers frequently highlight the quality of service and favorable dish preparations. However, there are mixed reviews regarding food freshness, particularly from the more recent experiences, indicating a slightly declining consistency that patrons have come to expect.

Overall:

4.3

(880 reviews)

Authenticity:

4.0

Atmosphere:

4.3

Service:

4.4


Open until 10:00 PM

Hours from Google · may not reflect holidays or recent changes

Restaurant website: Website

Phone number: (304) 346-7275

Address: S-101 Charleston Town Center, Charleston, WV 25389, USAOpen in Google Maps

Opening hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 11:00 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups
  • Good for Watching Sports

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Paid Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Had a wonderful meal last night! We chose the ribs and the brisket, both delicious! The server was using humor to engage with us which made the night more enjoyable. I also appreciated how the restaurant honored our dietary restrictions without any issues. The establishment was clean, welcoming, and came together well for a good time. Overall, I’ll be back for more adventures with those tasty ribs! " (*Curated Review*)

" Chili's was a nostalgic visit for me and my friends. We used to frequent it back in the day for some good meal deals. I ordered the classic Southwestern Eggrolls while the team tried various appetizers. The eggrolls were well-prepared with just the right amount of spice. The waitress was attentive and even offered suggestions based on our group preferences. While we all had a great time catching up, we couldn’t help but notice some dishes felt under-seasoned compared to our memories. Still, it was a solid dining experience overall! " (*Curated Review*)

" I recently celebrated a birthday here, and I must say the experience was fantastic! From the moment we stepped in, we were treated wonderfully. They even let us adjust our reservation time. The staff sang happy birthday, which made it special. The deliciousness extended across all our meals, but I found the ribs to be particularly noteworthy. Flavors were authentic, succulent, and super tasty! I can't say enough good things about this visit. Five stars all around, and I will definitely be back. " (*Curated Review*)

" A great choice after a long day! We decided to try Chili's and were pleasantly surprised! The variety was remarkable from steak to ribs; something for everyone in our group. I personally enjoyed the fajitas, which were sizzling hot and bursting with flavor. Our service was prompt, and the atmosphere was lively, keeping spirits high. I’d highly recommend this place for a family outing. " (*Curated Review*)

" I had a mixed experience at Chili's recently. The atmosphere was quite energetic, and the staff were busy yet attentive. Unfortunately, my burger was lukewarm and rather greasy, which was disappointing. While the fries were crunchy and warm, the quality of the burger didn’t match up to my expectations. That said, I might give it another chance based on the other positive reviews I've heard. " (*Curated Review*)

Archived Reviews (870)

" The experience I had at Chili's wasn’t the best. The server forgot multiple items including our drinks. I ended up waiting longer than necessary for my meal, and when it arrived, my burger was not cooked as requested. Cleanliness seemed off in some places, which need to be addressed too. Overall, I left feeling unsatisfied. " (*Curated Review*)

" Slow service ruined the experience at Chili's for us. We felt neglected at times and it took much longer than expected for food to arrive. When it did, the burgers were good but slightly on the cold side. We ended up waiting a bit for the check, which was frustrating. I appreciate a nice atmosphere, but I expect consistent service when I come out to eat. " (*Curated Review*)

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