Palacana
Ice Cream Shop
$
4.6
(768)
Palacana is a cherished spot in Kansas City, known for its authentic homemade Mexican desserts and ice cream. Customers rave about the extensive variety of flavors and the genuine Mexican experience, ensuring that anyone visiting can enjoy delightful and unique treats. The bustling atmosphere and friendly service make for a memorable outing, even if the space can be a bit cramped.
Restaurant website: Website
Phone number: (816) 221-0192
Address: 830 Southwest Blvd, Kansas City, MO 64108, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" You simply have to try the mangonada at Palacana! It's refreshing and fruity, making it a perfect treat on a hot day. The service was friendly and welcoming even though they were busy. My only complaint would be the limited seating, which made enjoying our desserts a bit tricky. Overall, this spot is certainly worth the hype! " (*Curated Review*)
" I wanted to love Palacana due to its authentic reputation but had a mixed experience. The ice cream was delightful, but the staff seemed overwhelmed during my visit. I think they were short-staffed. The flavors were really good but I didn’t quite get the personal touch expected. I hope to have a better experience when I go next time! " (*Curated Review*)
" The ice cream here is stunning! I tried the new chocolate chip cookie dough flavor, and it was heavenly. I also indulged in their fresh smoothie, which was delightful. The wait in line was a bit long, but that’s part of the charm. It's a fantastic local spot for dessert lovers, and I can't wait to go back! " (*Curated Review*)
" Every single time I visit Palacana, I leave thinking about when I can return! The flavors are unique and ever-changing, but my favorites remain the horchata and the coconut ice cream choices. They have a fantastic drink menu that complements their sweet treats. I wholeheartedly recommend visiting on a weekday to avoid the weekend rush; the flavors are all fantastic! " (*Curated Review*)
" While the ice cream is undoubtedly amazing, I found the service a bit lacking during my last visit. They were exceptionally busy, but I felt like I was ignored for longer than usual. That said, once I got my ice cream, it was just as delicious as always. The menu gives an excellent variety of both sweet and savory options. Next time, I hope to enjoy the same great food with better service! " (*Curated Review*)
Archived Reviews (616)
" Delicious! The elote is some of the best I’ve ever had, and the ice cream is truly authentic! My family and I had the horchata and the Mexican candies, and they made our day! I loved the vibrant atmosphere there, even if it was a little crowded. I recommend going early to beat the rush. Overall, a fantastic place to stop by after dinner! " (*Curated Review*)
" I stumbled upon this little gem by accident, and I'm so glad I did! The ice cream is amazing, and the variety is overwhelming. The strawberry cheesecake flavor was a delightful surprise. However, it can be a little cramped inside, especially during peak times, which is the only downside. But if you can look past that, you will have an incredible experience. Highly recommend the churros as well, they were fresh and crispy. " (*Curated Review*)
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