Imperial Wok
Chinese Restaurant
$
4.0
(327)
Imperial Wok is celebrated for its authentic Chinese cuisine, with many customers praising the freshness and quality of the dishes. The restaurant's cash-only policy and some service inconsistencies, particularly during busy times, have been common points of feedback among reviewers.
Phone number: (203) 776-6699
Address: 884 Howard Ave, New Haven, CT 06519, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I used to love this place but the last five visits were disappointing. Service has become progressively worse. The final straw was when they forgot part of our order. On a bright note, the food still tastes good, but the experience keeps getting worse. Won't be back for a while! " (*Curated Review*)
" I found Imperial Wok to be quite disappointing. The service was extremely rude, and I felt unwelcome when I walked in. The food was okay, but I’ve had MUCH better. I won’t be returning anytime soon unless they improve their customer service. " (*Curated Review*)
" Surprisingly good! The first thing I noticed was how clean the kitchen was, and that gave me confidence in the meals they serve. I ordered the Kung Pao chicken which was spicy and delicious. The service was brisk – I guess they just run a tight ship! Just be prepared to pay cash, as they don't accept cards. " (*Curated Review*)
" The moment I stepped in, I could tell this place was serious about their food. It smelled fantastic! I had the pad thai and it was one of the best I’ve tasted in a long time. The staff was bustling but still found time to give us a warm smile. My only gripe was the limited seating. Other than that, I highly recommend it! " (*Curated Review*)
" I had a bit of a mixed experience. The food was great, but it took too long to arrive, and the staff was a bit overwhelmed. I must say the taste of my Kung Pao chicken was delightful, but the wait can be frustrating if you're in a hurry. Overall, I would probably try it again during non-peak hours. " (*Curated Review*)
Archived Reviews (263)
" Honestly, the food is decent, but I was really turned off by the customer service. The woman on the phone had an attitude when I called in my order, and when I arrived, it wasn't ready. The restaurant has potential, but they need to fix their service issues. The food itself is good, though, so I might give it another shot. " (*Curated Review*)
" This is my go-to spot for Chinese food! Their fried rice always hits the spot, and the friendly staff make it even better. I appreciate how clean the restaurant is, too. Mu favorite dish is the beef with broccoli; the sauce is rich and delightful. Just remember to bring cash! Can't wait to come back. " (*Curated Review*)
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