Mexican Restaurant
$
4.2 (890)
El Pollo Loco consistently delivers quality food that often feels authentic, particularly regarding their famed grilled chicken. While service levels vary, many customers appreciate the friendliness of the staff and the overall dining experience.
Restaurant website: Website
Phone number: (818) 767-1257
Address: 8351 Sunland Blvd, Sun Valley, CA 91352, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" A disappointing experience at El Pollo Loco this time. My order was mixed up in the drive-thru, and when I brought it to their attention, there was a lack of urgency to rectify the mistake. The chicken was still good, but the experience was soured by the customer service. I hope they can improve on this for future visits. " (*Curated Review*)
" Can’t beat the deliciousness of El Pollo Loco! The chargrilled chicken is my go-to, and I love that they use fresh ingredients. The salsa options are fantastic, but I do wish they'd give a little more with each order. The vibe in the restaurant is always upbeat, which makes for a pleasant dining experience. I really appreciate how quick they are during busy lunch hours as well! " (*Curated Review*)
" El Pollo Loco has been my go-to for Mexican fast food. I typically order the grilled chicken plate, and while the flavor is consistently good, I find that they can be inconsistent with portion sizes, especially on side items. The dining area is welcoming, but service can sometimes feel scattered during peak hours. " (*Curated Review*)
" I had a lovely meal at El Pollo Loco yesterday! The flavors were on point, especially their salsa which had the right amount of heat to complement the chicken perfectly. The staff seemed friendly and checked in on me without being intrusive, making it a pleasant dining experience. I left feeling satisfied and excited to return soon! " (*Curated Review*)
" I have been visiting El Pollo Loco for years and always look forward to their family meals. The 16-piece chicken is juicy and offers a terrific value for a family dinner. Last week, I picked up an order, and everything was cooked perfectly. My only gripe would be that they could offer more variety in their side dishes. However, I appreciate the consistent quality and flavor of their chicken. " (*Curated Review*)
" I don’t usually write reviews, but I felt compelled to share my experience at El Pollo Loco. As a frequent visitor, I love the grilled chicken's flavor, which is always satisfying. However, the service can be hit or miss. On my last visit, they forgot part of my order! Thankfully, the staff rectified it quickly, but it was an inconvenience. Still an overall good experience! " (*Curated Review*)
" First time ever trying El Pollo Loco the other day! I had their chicken tacos, and they were excellent. The portions were generous, and the toppings were fresh. The only complaint would be the wait time, as it was busy during lunchtime. The cashier was sweet and polite, making the wait easier. I'm excited to explore more of the menu! " (*Curated Review*)
Address: 12308 Sheldon St, Sun Valley, CA 91352, USA
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