El Pollo Loco
Mexican Restaurant
$
4.3
(1316)
El Pollo Loco consistently serves up flavorful dishes that reflect a commitment to authenticity, particularly in their grilled chicken items. Many patrons appreciate the friendly service and clean environment, although some express concerns about portion sizes and occasional discrepancies in service quality.
Restaurant website: Website
Phone number: (661) 940-8961
Address: 44402 Vly Central Wy, Lancaster, CA 93536, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited this El Pollo Loco with my family last Saturday. The ambiance was nice, but the food was just average. The chicken was slightly dry, and the side portions seemed smaller than I remembered. Service was decent, but I expected more given how busy they were. I might give it another try for breakfast next time. " (*Curated Review*)
" I'm in love with their chicken burritos! Every bite is packed with flavor and freshness. I really appreciate the modern decor and cleanliness of this location. The only downside is that they can sometimes run out of popular items, but the staff is quick to offer alternatives. " (*Curated Review*)
" Disappointing experience this time around. My order was incorrect when I got home, and I was missing several sides. The chicken was good, but without the accompaniments, it felt incomplete. I reached out for support, and they were polite, but it didn’t change my order's initial state. I might have to rethink visiting this location again. " (*Curated Review*)
" The chicken is always delicious and cooked perfectly! I love how they keep the meals authentic with great spices. However, I wish they would improve their customer service, as it can be hit or miss. Still, I keep coming back for their tasty dishes! " (*Curated Review*)
" I'm not typically a fan of fast-casual dining, but El Pollo Loco has changed my perception. Their chicken is grilled to perfection! The freshness of the ingredients is evident, although I sometimes find the sauces a bit underwhelming. Service can be hit or miss depending on the time of day, but if you're looking for a quick yet satisfying meal, this is the place to be! " (*Curated Review*)
Archived Reviews (1054)
" I had an amazing experience at El Pollo Loco! The chicken was perfectly grilled and tasted as authentic as any traditional dish I've enjoyed. The staff were friendly and the service was quick. I will definitely be coming back again for lunch! My only complaint is that the portions could have been a bit larger for the price, but overall, fantastic meal. " (*Curated Review*)
" My experience was okay overall. While I enjoyed my chicken burrito, the service was slower than expected, and the side portions left something to be desired. The staff were friendly, which helped. I might return, but with lower expectations next time. " (*Curated Review*)
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