El Pollo Loco

Mexican Restaurant $ 3.8 (1113)


El Pollo Loco is generally appreciated for its delicious and mostly authentic chicken dishes, with a warm atmosphere. While many customers praise the service and food quality, some have pointed out inconsistencies in their experiences, especially concerning order accuracy and freshness.

Overall:

4.4

(902 reviews)

Authenticity:

4.1

Atmosphere:

4.2

Service:

4.1


Restaurant website: Website

Phone number: (909) 355-9355

Address: 16785 Sierra Lakes Pkwy, Fontana, CA 92336, USA

Opening hours

Monday: 9:30 AM – 10:00 PM
Tuesday: 9:30 AM – 10:00 PM
Wednesday: 9:30 AM – 10:00 PM
Thursday: 9:30 AM – 10:00 PM
Friday: 9:30 AM – 10:00 PM
Saturday: 9:30 AM – 10:00 PM
Sunday: 9:30 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Delicious food! I can't complain about the taste, it's always spot on. The chicken has a smoky flavor that I look forward to. My only issue was my last visit; the service was quite slow, and I was waiting a bit longer than I hoped. Still, I will keep coming back because the food truly is that good! " (*Curated Review*)

" Wow – just wow! The pollo bowl combo I ordered was an explosion of flavors, and the service was top-notch. I loved the vibrant ambiance of the restaurant, making it great for family outings. I am so pleased with my visit that I’ll be bringing friends next time! " (*Curated Review*)

" I usually love El Pollo Loco, but my last visit was disappointing. The chicken had a strange texture, almost like it was reheated. The service was acceptable and the atmosphere was pleasant, but I expected better. I informally complained, and they took my feedback seriously. I hope my next visit will be better! " (*Curated Review*)

" Stepping into El Pollo Loco felt like visiting an old friend. The staff is always warm and ready to assist, and the food is made to satisfy. The chicken taco I ordered was filled generously and tasted exquisite with the added sauces. Can't emphasize enough how much I appreciate the overall experience! " (*Curated Review*)

" I've had mixed experiences here. The food is generally good, but sometimes it falls short, like my last burrito which lacked fillings. The restaurant can be hit or miss in terms of the meal's taste. But overall, I usually find the service friendly, and the atmosphere is decent for a quick meal. " (*Curated Review*)

Archived Reviews (892)

" I had an amazing experience at El Pollo Loco last week. The chicken was marinated perfectly and grilled to absolute perfection. The flavors were vibrant and authentic, reminding me of traditional Mexican cuisine. The staff was so welcoming and made sure everything was up to my expectations. Can't wait to return! " (*Curated Review*)

" Visiting El Pollo Loco is always a treat! The food is generally consistent, fresh, and packed with flavor. Staff interactions are pleasant, and I usually feel welcomed as a customer. Whether it's a burrito or a salad, everything tastes good. A solid fast-food experience overall! " (*Curated Review*)

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