El Pollo Loco

Mexican Restaurant $ 4.2 (678)


El Pollo Loco is generally regarded as a fast food option that successfully delivers authentic Mexican flavors, particularly through its grilled chicken offerings. Many customers appreciate the freshness of the food, although service quality can vary, impacting the overall dining experience. Despite some complaints regarding service and order accuracy, the authenticity of the food remains a highlight for many.

Overall:

4.3

(554 reviews)

Authenticity:

4.4

Atmosphere:

3.8

Service:

4.0


Restaurant website: Website

Phone number: (805) 385-9800

Address: 3155 Saviers Rd, Oxnard, CA 93033, USA

Opening hours

Monday: 9:30 AM – 10:00 PM
Tuesday: 9:30 AM – 10:00 PM
Wednesday: 9:30 AM – 10:00 PM
Thursday: 9:30 AM – 10:00 PM
Friday: 9:30 AM – 10:00 PM
Saturday: 9:30 AM – 10:00 PM
Sunday: 9:30 AM – 10:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available
  • Curbside Pickup Available

Offerings

  • Lunch
  • Dinner
  • Dessert
  • Vegetarian Options Available

Amenities

  • Outdoor Seating
  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I've always been a fan of El Pollo Loco, but this past visit was less than stellar. My chicken wasn't as flavorful as usual, and I found the service lacking. It seemed like the workers were overwhelmed by the crowd. I left a tad disappointed, though the meal was still okay. I'll think about trying a different location next time. " (*Curated Review*)

" I had a rather disappointing experience at El Pollo Loco. The chicken was dry, and the sides were bland. I expected a lot more authenticity in the flavors. Plus, I had to ask multiple times for the salsa I wanted; they really should have it available for customers to grab. I might consider trying again, but it’s not my first choice right now. " (*Curated Review*)

" I have to admit El Pollo Loco surprised me! I thought it would just be typical fast food, but the taste is really authentic. The pull-apart chicken was fantastic, and the accompanying rice and beans complemented the meal perfectly. The staff was friendly as well, making for a pleasant dining experience. I will certainly recommend it to my friends! " (*Curated Review*)

" It's been a while since I visited El Pollo Loco, and I was excited to try their new chicken avocado salad. It was fresh and filling, but I found the dressing to be a little lacking in flavor. The service was okay; I feel like they were a bit overwhelmed with the lunch rush. It’s good for a quick meal, but I hope they could enhance their flavors for the salads in the future. " (*Curated Review*)

" My family and I decided to try El Pollo Loco for dinner, and overall, it was a pleasant experience. The food was decent, though I felt the flavors were a bit muted compared to what I had heard. Service was friendly, and we enjoyed the family meal, which was enough to feed all of us. The dining area was clean, which is always a plus. " (*Curated Review*)

Archived Reviews (544)

" I had a fantastic meal at El Pollo Loco recently! The grilled chicken was perfectly cooked and bursting with flavor. The sides of rice and beans were fresh, and I loved that I could choose my salsa. It's an ideal spot for a quick and satisfying meal. The service was prompt, and I appreciated how welcoming the staff was. I'll definitely be back for more! " (*Curated Review*)

" I had anticipated my visit to El Pollo Loco, but it ended up being quite unsatisfactory. The chicken was not cooked the way I requested; it was dry and appeared old. The service was slow, and I found myself waiting too long to receive my order. To top it off, they missed some items in my order. Perhaps I caught them on a bad day, but I might reconsider before returning. " (*Curated Review*)

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