Chen's Kitchen
Chinese Restaurant
3.6
(189)
Chen's Kitchen presents itself as a Chinese takeout option but struggles with authenticity and service. Some customers have referred to the food as lacking flavor and character typical of genuine Chinese cuisine. While the staff can be friendly, many express dissatisfaction with the inconsistency in service and food quality, leading to a diminished overall experience.
Phone number: (919) 494-8103
Address: 3392 US-1, Franklinton, NC 27525, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Chen's Kitchen is the kind of place that you're grateful is local, though it has a few bumps. The food can sometimes be a hit or miss. For instance, their lo mein is often fantastic, but I had General Tso’s chicken last week that felt very greasy. The owner is always friendly, which makes up for the place's dingy appearance. All in all, it's a nice spot for quick takeout. " (*Curated Review*)
" We had a family night out at Chen's Kitchen and it turned out quite mediocre. The food was fine but not too memorable. We ordered a variety of dishes, but they all seemed too similar, lacking distinct flavors. Service was adequate, even though it took longer than expected to get our food. I doubt we will choose to dine here again. " (*Curated Review*)
" As a frequent visitor to various Chinese restaurants, Chen's Kitchen left me feeling lukewarm about the experience. While the crab rangoons were tasty, the rest of our orders fell flat. It didn’t seem authentic at all, which disappointed me greatly. Though the prices are somewhat fair, I'd rather pay more for better quality elsewhere. " (*Curated Review*)
" I had high hopes for Chen's Kitchen given the rave reviews from friends, but I was ultimately disappointed. My chicken with broccoli was stringy and flavorless. On top of that, it took a ridiculously long time for my food to arrive. The overall experience was frustrating. The place looked like it hadn't been cleaned for ages. I don't think I'll be back. " (*Curated Review*)
" After hearing mixed opinions about Chen's Kitchen, I decided to give it a shot. Unfortunately, my experience matched the negative views shared online. The sesame chicken tasted overly sweet and was not what I had expected. There's definitely a lack of authenticity here. The place could also use a good cleaning, as the tables felt sticky. Service was okay, but could improve. " (*Curated Review*)
Archived Reviews (153)
" Chen's Kitchen is a family-operated restaurant that's good for a quick meal. I had the beef with broccoli, which was decent but not out of this world. It tasted like your standard takeout, just lacking in authenticity. The atmosphere feels cramped and could use some uplifting décor. Still, I appreciate the friendly staff, and I hope for improvements. " (*Curated Review*)
" I've been a loyal customer at Chen's Kitchen for years! Sure, it has its ups and downs, but that's expected with takeout. They consistently deliver on their lo mein. The hours of operation are convenient, and the owner often remembers my order, which adds a nice personalized touch to the experience. " (*Curated Review*)
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