Jack in the Box
Fast Food Restaurant
$
3.4
(755)
The restaurant is largely criticized for its inconsistent food quality and poor service while the authenticity of some dishes is in question. Despite its brand reputation, customers often report disappointment with the overall experience.
Restaurant website: Website
Phone number: (940) 365-9848
Address: 11920 US-380, Cross Roads, TX 76227, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" This was my first time visiting this location, and it was not a good one. I mean, how hard is it to get a simple order correct? It took forever, and when I got my food, it was cold and looked nothing like the pictures in their advertisements. Unappetizing, to say the least. I will not be back. " (*Curated Review*)
" Absolutely horrible experience. It took forever to get our food and when we did, it was cold and tasted old. The service was inconsistent; some employees seemed overwhelmed and others were outright rude. I could have gone anywhere else for fast food, and I regret not doing so. Can't recommend this place at all. " (*Curated Review*)
" I am usually a fan of fast food, but this Jack in the Box doesn't live up to the chain's standards. The service was unhelpful; I had to wait forever just to be served despite being the only customer at the counter. The chicken nuggets tasted stale, and the fries were oversalted. Not impressed at all. " (*Curated Review*)
" I wanted a quick bite and decided on this location. Unfortunately, I was met with a crowded drive-thru and staff that seemed to have no clue what they were doing. My food arrived cold, and the quality was low. This was a waste of both time and money, and I will seek other options moving forward. " (*Curated Review*)
" I had heard mixed reviews about this location, but my experience was definitely negative. The atmosphere didn’t feel inviting, and the dining area was not properly cleaned. The food took a long time to arrive, and when it did, it was lackluster at best. Staff didn’t seem to care much about service. I wouldn’t recommend it. " (*Curated Review*)
Archived Reviews (606)
" I can’t understand how this restaurant is still operating given the quality of food and service. The burger I ordered was nothing like what I had hoped for; it was dry and overcooked while the fries were barely warm. Considering how much I spent, I expected a lot better. " (*Curated Review*)
" Don't waste your time here! I sat in the drive-thru for what felt like an eternity. When I finally got up to the window, my order was wrong, and the staff weren’t interested in resolving my issue. They handed me my meal like it was a chore, and I could tell they just wanted to get me out of there. Unpleasant experience all around. " (*Curated Review*)
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