Sai Gai Japanese Steak House & Sushi Bar
Japanese Restaurant
$$
4.0
(232)
Sai Gai Japanese Steak House & Sushi Bar is notable for its authentic Japanese cuisine, especially praised for the quality of its hibachi dishes and fresh sushi. Customers appreciate the hospitable family atmosphere, though experiences with service and presentation can vary considerably.
Phone number: (757) 423-1000
Address: 7521 Granby St, Norfolk, VA 23505, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I recently went to Sai Gai for a birthday celebration. While the food was superb, the service left much to be desired. Our chef barely engaged with us, and we felt a bit neglected at times. However, the flavors of the hibachi were on point, reminding me of the authentic experiences I've had in Japan. If they can improve the service, this place could be fantastic. " (*Curated Review*)
" Terrible experience. Walked in with high hopes but came out very disappointed. Waited a long time for service, and when the food arrived, it was undercooked. I was particularly upset about the lack of show from the hibachi chef. I won't be returning here anytime soon. " (*Curated Review*)
" After seeing mixed reviews, I decided to try Sai Gai for myself. The food was decent, but I must say, the portions felt a little small for the price. The service was okay—my waiter was pleasant but inattentive at times. I guess I was expecting a bit more show from the cook, which was lacking. " (*Curated Review*)
" We held a family gathering here and were impressed with Sai Gai's service despite being busy. The waitress was attentive, and the food kept coming at a reasonable pace. The children loved the chef's tricks, and the portions were ample for the price. Each dish was delicious—highly recommend the scallops! " (*Curated Review*)
" I’ve been to plenty of hibachi restaurants, and while Sai Gai has good food, it really lacks in the show department. Our chef was quiet, didn't engage, and it felt a bit awkward overall. The food tasted good but wasn’t enough to make up for the lack of entertainment. A fine restaurant if you just want dinner, but don’t expect a fun time. " (*Curated Review*)
Archived Reviews (187)
" Disappointing visit. The hibachi chef was very rude and lacked enthusiasm during cooking. I expected a lively show, but all we got was silence and bad service. The food itself was fine, but I won’t be coming back to a place where the staff does not care at all. " (*Curated Review*)
" Our experience at Sai Gai was good, but it felt like it could be even better. The food is consistently tasty, but our waiter seemed overwhelmed by the number of tables. I felt neglected at times. The hibachi chef needed to put on more of a show; it was just cooking without any fun interaction. Overall, a decent meal but could improve service. " (*Curated Review*)
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