Panda Express

Chinese Restaurant $ 2.9 (78)


Panda Express at the DeKalb Oasis presents a challenging experience for diners, with many complaints centering on the lack of food authenticity and consistent quality. While some customers appreciate the quick service and friendly staff, others find the portions small, and the food often overcooked or lacking flavor. This results in a mixed reputation among diners, particularly for those seeking authentic Chinese cuisine.

Overall:

2.5

(74 reviews)

Authenticity:

1.6

Atmosphere:

3.0

Service:

2.0


Restaurant website: Website

Phone number: (815) 787-6857

Address: 2700 Crego Rd, DeKalb, IL 60115, USA

Opening hours

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:30 AM – 8:00 PM
Sunday: 9:30 AM – 8:00 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" Unfortunately, my experience at Panda Express was one of my worst. Not only was my order wrong upon receiving it, but I also noticed that the food quality was seriously lacking. The veggies were limp, and the chicken felt rubbery. I tried to talk to the staff about it, but they seemed indifferent. This was my first visit, and it will likely be my last. " (*Curated Review*)

" I was really hoping for a quick and tasty meal at Panda Express, but this location was disappointing. The fried rice was mushy, almost like a soggy mess. The staff seemed overwhelmed, which didn't help the situation. It’s frustrating because I’ve had great experiences at other Panda Express locations. This one feels hit or miss, and unfortunately, it missed for me. I’m not sure I’ll return after this meal. " (*Curated Review*)

" This is my go-to spot when I crave fast Chinese food. While I can't say the food is always totally fresh, it does hit the spot when I need something quick on the go. Friends I bring say the Orange Chicken is great. The staff are usually friendly, which is also a plus. I’ve had some inconsistencies with freshness, but that’s typical for fast-food chains. " (*Curated Review*)

" I had a good experience at this Panda Express despite some negative reviews. The orange chicken was tasty and crispy, though the rice could have been a bit more flavorful. The staff was friendly and offered me extra sauce at no charge, which was a nice surprise. It's not the best Chinese food I’ve ever had, but for fast food, I left feeling satisfied. I think I might come back down the line. " (*Curated Review*)

" Visiting this Panda Express was a real letdown. The orange chicken was dry and seemed like it had been sitting under the heat lamp for too long. My friend got the teriyaki chicken, and it also arrived cold. I expected better quality based on other locations. The service was average, but I doubt I'll return anytime soon. I’d recommend checking out a different location if you’re looking for a better meal. " (*Curated Review*)

Archived Reviews (64)

" Had a really good experience at this Panda Express during lunch. The staff was friendly, the food was hot and fresh, and I even got upgraded to a bigger portion without asking! Always a plus. The only downside was that it was quite busy, so I’ll plan my visits outside peak hours next time. Overall, a pleasant experience worth a revisit! " (*Curated Review*)

" I have been to this Panda Express a couple of times, and it seems the quality varies. My most recent visit was disappointing; the teriyaki chicken tasted overly sweet and the vegetable rolls were not fresh at all. The staff was pleasant, so kudos to them! But with food that's hit or miss, I might skip this location next time. " (*Curated Review*)

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