Chinese Restaurant
$
2.9 (78)
Panda Express at the DeKalb Oasis presents a challenging experience for diners, with many complaints centering on the lack of food authenticity and consistent quality. While some customers appreciate the quick service and friendly staff, others find the portions small, and the food often overcooked or lacking flavor. This results in a mixed reputation among diners, particularly for those seeking authentic Chinese cuisine.
Restaurant website: Website
Phone number: (815) 787-6857
Address: 2700 Crego Rd, DeKalb, IL 60115, USA
Opening hours
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Despite the mixed feedback, I decided to give this Panda Express a shot. To my surprise, I found the service prompt and the staff were pleasant. I ordered the sweet and sour chicken and it tasted quite fresh, unlike some of the other items which appeared to have been under the heater for too long. It’s definitely not what I would call authentic Chinese cuisine, but for a quick meal, it did the job. " (*Curated Review*)
" I've visited this Panda Express on multiple occasions, and the inconsistency keeps me from recommending it. The food is hit or miss; sometimes it's piping hot, and other times not so much. The staff has been friendly for the most part, but I find myself frequently disappointed with the food’s overall freshness. " (*Curated Review*)
" My recent visit to Panda Express was somewhat of a disaster. I ordered the broccoli beef but was met with a plate of broccoli and hardly any beef at all. It felt like they were trying to skimp on portions. The service was average at best; my order took longer than expected because they were out of almost everything during lunch. I left feeling unsatisfied and won't be rushing back. " (*Curated Review*)
" I tend to only order the same thing here - orange chicken and fried rice. While it's usually satisfactory, the portion sizes can be hit or miss. There are times I feel like I could’ve walked away hungry, and that’s disappointing. Service is fast, so I’ll give them that, but food freshness is a concern. " (*Curated Review*)
" Panda Express has always been a staple when I'm in a rush and I have to say, I wasn't disappointed! The orange chicken was on point and packed with flavor. The staff was friendly, but the place itself was slightly messy. Still, they kept the food flowing and fresh. If you’re in a hurry for decent fast food, I’d recommend this location despite some inaccuracies in my order. I'll certainly return! " (*Curated Review*)
" Had a really good experience at this Panda Express during lunch. The staff was friendly, the food was hot and fresh, and I even got upgraded to a bigger portion without asking! Always a plus. The only downside was that it was quite busy, so I’ll plan my visits outside peak hours next time. Overall, a pleasant experience worth a revisit! " (*Curated Review*)
" I have been to this Panda Express a couple of times, and it seems the quality varies. My most recent visit was disappointing; the teriyaki chicken tasted overly sweet and the vegetable rolls were not fresh at all. The staff was pleasant, so kudos to them! But with food that's hit or miss, I might skip this location next time. " (*Curated Review*)
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