Panda House
Chinese Restaurant
$
3.8
(157)
Panda House has received mixed reviews, with many customers expressing disappointment in the food quality and authenticity, indicating it may not live up to the expectations of traditional Chinese cuisine. The service also appears to be a recurring issue, although some recent visitors appreciated the friendly staff. For those looking for authentic flavors, it might be worth considering alternatives.
Open until 9:30 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (413) 572-9816
Address: 589 E Main St, Westfield, MA 01085, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Panda House has become one of my least favorite places to eat recently. I’ve ordered a few dishes hoping for a good meal, but each time, it just feels like I’m eating bland cardboard. The dumplings and crab rangoons had no crunch and the egg rolls were tasteless. I can definitely say that this journey is over for me. Time to explore better options. " (*Curated Review*)
" I honestly thought Panda House would be better after all the hype, yet I left feeling hungry and disappointed. I ordered the beef teriyaki, which was okay, but the portions needed to be bigger for the price paid. The staff were nice, and it seems they are really trying, but just not delivering on the food quality. I might try them again one day, but not anytime soon. " (*Curated Review*)
" I decided to give Panda House a try after hearing friends talk about it. We shared a pu pu platter and some lo mein. While the presentation was good, the taste was rather bland, and the portion sizes left us wanting more. One of the couple had to wait quite a while for their food and even when everything arrived together, it felt like the food could’ve been fresher. I probably won’t be back unless they improve their food and service. " (*Curated Review*)
" I went to Panda House the other day and it was a complete letdown. The chicken teriyaki had no flavor and was grayish, probably boiled rather than grilled. The dumplings were decent at best, but the soy sauce they served was bland. If I want Chinese food, I’d rather take my chances elsewhere. On top of that, the wait was way too long, and I won't be returning. " (*Curated Review*)
" I decided to give Panda House another try after hearing some mixed reviews. Unfortunately, my experience was far from satisfactory. The chicken I ordered was undercooked and lacked flavor. While the atmosphere was okay, the food simply did not meet my expectations. I don’t think I’ll be returning anytime soon. " (*Curated Review*)
Archived Reviews (127)
" Panda House has its ups and downs but remains a convenient option for a quick meal. I do appreciate their staff who are always welcoming. Their dumplings are quite unique, and I love the way they prepare them. However, I have occasionally found the general tao’s chicken a bit too saucy for my taste, but still, I can’t deny it is delicious overall. " (*Curated Review*)
" Panda House has been a reliable takeout spot for years. I love their crab rangoons and the house special rice. It was a bit busy upon my last visit, so I had to wait a while, but the staff was friendly and kept checking on my order. Definitely a place I'll keep coming back to, especially for a quick bite after work. " (*Curated Review*)
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