El Pollo Loco
Mexican Restaurant
$
4.0
(918)
El Pollo Loco has garnered a mixed reputation among its customers, with a focus on grilled chicken and some traditional sides. While many enjoy the authentic flavors and quick service, some reports mention inconsistencies in food quality and service. Overall, this establishment serves as an option for those seeking fast-casual chicken dishes with a somewhat authentic flair amidst a blend of experiences.
Open until 10:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (817) 472-9730
Address: 4911 S Cooper St, Arlington, TX 76017, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I visited El Pollo Loco for the first time last week and was pleasantly surprised! The chicken was juicy and well-seasoned, which is just what I was hoping for. The atmosphere felt welcoming, and I enjoyed the laid-back vibe of the place. Even the sides like the charro beans were a highlight—they're delicious! The staff was friendly too. I'm definitely coming back to try more items on the menu! " (*Curated Review*)
" I stopped by during a lunch rush, and I was worried about the wait time. Fortunately, I was pleasantly surprised! The food came out quickly, and my double chicken tostada was filling. The only small issue was that the guacamole tasted a bit off that day. But overall, great experience and excellent chicken! " (*Curated Review*)
" After reading some positive reviews, I decided to check out El Pollo Loco. I ordered a two-piece chicken meal and wasn't disappointed! The staff was attentive and friendly, and the chicken had a fantastic grilled flavor. I enjoyed the complimentary salsa bar— an added bonus! Though the ambiance needs a bit of a clean-up, the eating experience was quite satisfying. " (*Curated Review*)
" El Pollo Loco has been my go-to for lunch. The grilled chicken is the best part of my day! I appreciate the ability to customize my meal with fresh veggies and sauces. However, the portions sometimes seem small for the price. It might not be the most authentic experience, but for a quick meal that hits the spot, it's a solid choice. " (*Curated Review*)
" My last visit was on the poor side. The tortillas in my meal were hard and had no freshness. Service at the counter was okay, but there seemed to be a lack of attentive staff as I waited longer than usual. I do love their chicken when cooked well, but I am concerned about the quality slipping on busy days. Priority should definitely be on consistency in service and food quality! " (*Curated Review*)
Archived Reviews (736)
" I can't say enough how much I love the chicken here! I usually order the chicken salad, and it's always tasty and fresh. The service is overall good, but during my last visit, the staff seemed overwhelmed, which caused a delay. Still, the quality of food keeps me coming back. I’ve yet to be disappointed with the taste! " (*Curated Review*)
" I tried the chicken salad and was disappointed. There was hardly any chicken, and the greens looked wilted. I know El Pollo Loco can prepare good food, but this left a sour taste. The service was fine, but when you're paying for salad, you expect freshness. I might return, but only for the grilled chicken because I need to see improvement in the salads. " (*Curated Review*)
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