Chipotle Mexican Grill
Mexican Restaurant
$
3.6
(1544)
Chipotle Mexican Grill at this location faces significant challenges with service and ingredient availability, resulting in a frustrating experience for visitors. Despite being known for its Mexican fare, the authenticity has been drawn into question, with many customers expressing dissatisfaction with the quality of the food and service, leading to repeated poor experiences.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (585) 453-0166
Address: 1847 W Ridge Rd, Rochester, NY 14615, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Very disappointed in my experience at this Chipotle. The food was bland, and the restaurant was dirty. I waited forever, only to receive a half-hearted service and expired ingredients. I've definitely tried better locations. " (*Curated Review*)
" I had high hopes for this Chipotle, but I walked away deeply disappointed. They were out of several items, including chicken — a staple in most orders! The service felt rushed, and I was served food that wasn't fresh at all. I won't return. " (*Curated Review*)
" Great food, when it’s available. This place has so many shortages that it's almost comical. I visited expecting standard Chipotle fare and found them out of almost all the meats. As a regular, my patience is wearing thin — they either need to improve inventory or switch to an unlimited supply! " (*Curated Review*)
" If you're looking for a great Chipotle experience, stay far away from here. I had my order wrong numerous times and found the staff lackadaisical. I couldn't believe how they could mess up such a simple order. " (*Curated Review*)
" If I could sum it up in one word: disappointment. The long wait was ridiculous, and the service was disorganized. They had a backlog of orders that led to multiple people leaving empty-handed. If you want a good Chipotle experience, do yourself a favor and go to another location. " (*Curated Review*)
Archived Reviews (1237)
" If I could give zero stars, I would. The last time I went, they ran out of three different types of meat and were out of several toppings. It took forever to place my order, and several customers left in frustration. Management really needs to do better; hiring more staff would help ease the chaos. " (*Curated Review*)
" Chipotle has always been known for its fresh food, yet this place has a reputation for serving food that's less than ideal. My friend went for a bowl but was given a plate instead. The service does not reflect the reputation of Chipotle, and it shows in their operating hours, which seemed to erratically close the door on those wanting to come in. " (*Curated Review*)
Have been to Chipotle Mexican Grill? Share your experience with other people!
Explore Other Cuisines Near Rochester, New York 14615
Top rated nearby
Address: 642 Monroe Ave, Rochester, NY 14607, USA
Address: 750 Elmgrove Rd, Rochester, NY 14624, USA
Address: 100 Paddy Creek Cir, Rochester, NY 14615, USA
Address: 920 Elmridge Center Dr, Rochester, NY 14626, USA
Address: 9 E Main St, Rochester, NY 14614, USA
Address: 315 East Ridge Road, Rochester, NY 14621, USA
Address: 190 Jay St, Rochester, NY 14608, USA
Address: 1384 Lyell Ave, Rochester, NY 14606, USA
Address: 315 Alexander St, Rochester, NY 14604, USA
Address: 2500 Ridgeway Ave, Rochester, NY 14626, USA