Panda Express
Chinese Restaurant
$
3.7
(235)
The restaurant generally provides an average dining experience with frequent complaints about the authenticity of the food. While some customers appreciate the quality of service, others face issues such as food not being fresh or items missing from their orders.
Restaurant website: Website
Phone number: (903) 694-2966
Address: 1531 W Panola St, Carthage, TX 75633, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Panda Express has always been a go-to for quick bites, but I was quite disappointed during my last visit. The rod for the chow mein was overcooked, making it almost inedible. To add salt to the wound, I was missing an egg roll from my order which was frustrating. I approached the staff, and although they were friendly and eager to help, the wait for the correction was unbearable. The prices have increased and I was expecting better quality for my money. I hope they can manage their kitchen better in the future. " (*Curated Review*)
" I recently had a family gathering and decided to go with Panda Express for some variety. We ordered a bunch of different entrees and were generally pleased with the quality. The staff was kind enough to double-check our order, which was a nice personal touch. Overall, while I wouldn’t call it authentic Chinese food, it was a fun and easy dinner choice to please everyone. Just be aware of the pricing as it can add up quickly. " (*Curated Review*)
" What a disappointment this place was! I walked in expecting the food to be piping hot, but it seemed like it had been sitting out for a while. It was quite bland compared to other Chinese restaurants in the area. The service was subpar as I felt as though the staff didn’t really care about the customer experience. I would not return anytime soon, nor would I recommend this location. It's sad as I used to enjoy their food years ago. " (*Curated Review*)
" The lunch specials at Panda Express are great. You get a decent portion for a reasonable price. The service was quick and efficient. I had the kung pao chicken today which was flavorful and satisfying. However, I must say the authenticity is lacking when compared to a real Chinese restaurant. But I think for a fast-food-esque option, it hits the spot. " (*Curated Review*)
" I enjoyed the quick meal I had at Panda Express. My meal was well-prepared and tasted good, though the flavors were not as bold as in traditional Chinese food. The service was quick, which is a plus when you’re on the go. I would suggest going for lunch specials if you're looking for value. Overall decent. " (*Curated Review*)
Archived Reviews (190)
" The service here was prompt and friendly. I decided on a family meal which was a good choice since it provided variety. The food was decent but some entrees tasted a bit stale. The store was clean and well-organized which was a relief. I might come back, but I would encourage others to try it earlier in the day when the food is fresher. " (*Curated Review*)
" Going to Panda Express is always a bit of a gamble. Sometimes the food is great, and other times it doesn't hit the mark. On my last visit, the chicken was nicely cooked, but the fried noodles were hard and not fresh. The restaurant was clean, and the service was friendly, which made up for the food mishap slightly. " (*Curated Review*)
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