Sarku Japan
Japanese Restaurant
$
4.0
(146)
Sarku Japan presents an appealing option for those craving Japanese cuisine, with a focus on dishes like chicken teriyaki. Many patrons appreciate the fresh cooking style and the variety offered. However, some express concerns about portion sizes and service inconsistencies, which may detract from the overall experience. The restaurant’s authenticity is generally regarded positively, suggesting a more genuine dining experience for mall-goers.
Open until 8:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (973) 298-4345
Address: 301 Mt Hope Ave Suite 2102, Rockaway, NJ 07866, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" To be honest, my whole experience with Sarku Japan was a bit of a rollercoaster. The good: the food was really fresh and flavorful. I had their chicken teriyaki and it was cooked perfectly—tender and topped with a great sauce. The bad: the atmosphere was not as inviting as I hoped. The lines were long, and staff seemed bothered, which made the overall environment feel a bit chaotic. Plus, my portion was noticeably smaller than expected—and I do feel that's a recurring theme based on other feedback. It’s a food court, so there’s limited ambiance, but still, I believe they can do better. I appreciate the value they offer for mall-goers, but they must adjust their training and portion sizes to meet expectations because I do love their food. " (*Curated Review*)
" For years, I have relied on Sarku Japan for quick lunches between shopping trips, and they haven’t let me down yet! The chicken teriyaki is still my top choice; it’s always fresh and flavorful. However, on my most recent visit, I felt the portion was a bit lacking. I used to leave with a full belly, and now I feel like I’m not getting the same value and quantity. The staff members are generally polite, though the place gets busy and it can feel a bit overwhelming at times. I recommend going when it’s less crowded so you can enjoy your meal without the hustle and bustle. " (*Curated Review*)
" Overall, I had a pleasant experience at Sarku Japan. The food was good, though I did feel that the servings were smaller compared to other Japanese places I've been to. What stood out for me was how clean and organized the food court was; it made dining all the more enjoyable. The sushi I had was fresh, but I'd try their highlighted offerings like chicken teriyaki or beef hibachi next time since those seemed more popular with other diners. I enjoyed my meal but left feeling a bit let down by the portion size for the money spent. If you go there, make sure to ask for extra sauce to enhance the flavor. " (*Curated Review*)
" Had a mixed experience at Sarku Japan. On one hand, their grilled chicken teriyaki was delightful! The smoke from the grill added a nice flavor, and you could tell it was made fresh. However, the service could have been better. The staff seemed overwhelmed, and I had to wait longer than expected for my order. When it finally arrived, the portion was smaller than I remembered. I could barely find the shrimp I ordered. While the food tasted amazing, I left feeling a bit disappointed regarding my overall experience. I think they might need to streamline their service and keep an eye on portion sizes because I saw other customers looking confused over their orders too. " (*Curated Review*)
" Every time I go to Sarku Japan, I do my best to try something new. This time, I went for their shrimp tempura and a chicken udon. I wasn't disappointed; both dishes were beautifully plated and tasted fantastic. The light, crispy tempura and flavorful udon noodles with veggies made for a satisfying meal. However, while I enjoyed the food immensely, I noticed that people around me were expressing frustration about their orders being incorrect, and I even overheard a customer mention how they received the wrong protein. While I didn’t have the same issue, I feel that better training for the staff would greatly enhance the overall experience for diners. Despite the slight chaos, I’ll definitely return for the delicious food! " (*Curated Review*)
Archived Reviews (118)
" I've been coming to Sarku Japan for years, and it has never failed to impress me. The chicken teriyaki is hands-down the best in the area, juicy and flavorful with a lovely char. The way they cook in front of you adds a special touch to the dining experience. One thing I noticed lately is that the portions seem a little smaller compared to what I remember, but I still think they’re worth the price. I often customize my order with extra vegetables, and they always cater to my requests without hesitation. Although the staff can sometimes appear busy, they are always polite, and that makes a huge difference. If you are visiting Rockaway Mall, I highly recommend checking them out! Overall, this is a great spot for a tasty meal in a casual setting. " (*Curated Review*)
" If you're looking for quick, delicious Japanese food, look no further than Sarku Japan at Rockaway Mall! I always order the chicken hibachi with extra sauce, which is fantastic. The flavors are on point, and the portion sizes are decent for the price. My only issue is the service can be a bit slow, especially during peak times. I understand they get busy, but I think they should work on efficiency. Overall, it’s a reliable choice for a satisfying meal, and I'll definitely keep coming back! " (*Curated Review*)
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