El Pollo Loco
Mexican Restaurant
$
4.1
(675)
El Pollo Loco offers a varied menu focused on chicken dishes, which many customers believe have an authentic flavor profile. While the food is often praised for its taste, the service and atmosphere can be inconsistent, with some locations demonstrating a commitment to cleanliness and customer satisfaction.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (714) 540-5058
Address: 2990 Bristol St, Costa Mesa, CA 92626, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Had a chaotic experience during my last visit. The line was long, and after finally placing my order, they mixed it up and I ended up with the wrong burrito. Despite the hiccup, the food was still flavorful and they worked to make it right. I appreciate their efforts, but I wish they would improve on accuracy. " (*Curated Review*)
" Sadly, my expectations were too high. I tried the chicken nachos and was not impressed at all. The chicken tasted bland and the toppings were sparse. I waited a long time for my order, and by the time it arrived, I was quite disappointed. I think I will stick to tacos next time as I have heard better feedback on those. " (*Curated Review*)
" El Pollo Loco is a hidden gem! The flavor of their grilled chicken is like nothing I’ve had before in fast food. The salsas are fresh and add an amazing kick to the meals. The restaurant sparkles with cleanliness, which is always a bonus. I usually try to eat healthy, and their grilled options fit the bill perfectly. Will definitely be coming back! " (*Curated Review*)
" Overall, had a solid experience at El Pollo Loco. The chicken was well-seasoned and grilled to perfection! I just wish they had more variety in their salsas, but that's my only complaint. Would recommend to anyone looking for a quick meal with decent quality! " (*Curated Review*)
" I visited this El Pollo Loco after hearing great things and it lived up to the hype! The chicken was tender and packed with flavor. Furthermore, the clean setup of the dining area made for a pleasant meal. The service was quick and attentive, even during the lunchtime rush. Would definitely eat here again! " (*Curated Review*)
Archived Reviews (542)
" I want to emphasize how fantastic the customer service was! The staff were so pleasant and helpful, especially when I asked about menu recommendations. I ended up with the pollo bowl, which was everything I hoped for. The portion was just right, and the flavors were vibrant. The environment was cheerful, making for a great dining experience! " (*Curated Review*)
" The nachos I ordered were not as filling as I would have liked. They looked appealing but lacked portion size for the price. The service drained my patience as I waited long for my food, too. I hope they can work on their efficiency because I really enjoy their food otherwise. " (*Curated Review*)
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