Taco Bell

Fast Food Restaurant $ 3.5 (172)


Taco Bell struggles with maintaining a level of authenticity consistent with traditional Mexican cuisine. Many customers have expressed disappointment in food quality and service. The overall experience is marred by frequent order inaccuracies and a lack of attention to detail, leading to a feeling of frustration among patrons.

Overall:

2.0

(149 reviews)

Authenticity:

1.0

Atmosphere:

1.8

Service:

2.3


Restaurant website: Website

Phone number: (989) 985-0762

Address: 1433 E Grand River Ave, Portland, MI 48875, USA

Opening hours

Monday: 9:00 AM – 1:30 AM
Tuesday: 9:00 AM – 1:30 AM
Wednesday: 9:00 AM – 1:30 AM
Thursday: 9:00 AM – 1:30 AM
Friday: 9:00 AM – 2:30 AM
Saturday: 9:00 AM – 2:30 AM
Sunday: 9:00 AM – 1:30 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" The staff at this Taco Bell appeared disorganized. I ordered a burrito and a taco, and while the taco was decent, the burrito was sloppily made and nearly fell apart just from looking at it. The huge line forced me to wait longer, and I felt frustrated that I was wasting my time on food that wasn’t worth it. I might try another location if I’m in the mood for Taco Bell again. " (*Curated Review*)

" Wow! Just wow! What a disaster of an experience at Taco Bell! It's not what we expect, but we've gotten so used to the chains messing up orders that we not only counted the items that were supposed to be in the bag but also checked for missing sauces. We're out of town, and this wasn't the best representation of Taco Bell. Disappointed for sure. " (*Curated Review*)

" My experience here was shockingly good considering the horror stories I’ve heard. I walked in for a late-night snack, received my food in a timely fashion, and the tacos I got were hot and flavorful. I was pleasantly surprised by how friendly the staff was despite the late hours. I’ve visited other Taco Bell locations with very different experiences, so I’ll gladly rank this one higher. I might become a regular here. " (*Curated Review*)

" Had a rough experience this time at Taco Bell. While the atmosphere felt alright, I think the staff clearly lacked training. My order was incorrect and took far too long to serve. I left without my desired items, rather disappointed. I consider myself a fan of Taco Bell's offerings, but a location like this can be a huge deterrent for future visits. I genuinely hope they can figure things out because they have potential. " (*Curated Review*)

" Though the dining area was decent and clean, I was unimpressed overall. The food hardly met my expectations, and I found it to be lacking in flavors. I ordered a quesadilla, and the cheese was still cold inside. For a place that markets itself on quick meals, it felt more like a burden to wait for something that was mediocre at best. I’m not sure if the other Taco Bell locations are better, but I doubt I’ll return to this one. " (*Curated Review*)

Archived Reviews (139)

" I’m not someone who usually complains, but my experience here was unacceptable. I ordered a simple taco meal, and it took an eternity to get it. When I finally did receive my order, it was lukewarm at best. Not to mention, they forgot the hot sauce that I requested. I spoke to a staff member, and they were quite dismissive, which adds to my frustration. I really like the taste of Taco Bell’s food, but I can’t handle poor service like this anymore. Time to look for better options in the area. " (*Curated Review*)

" Very disappointed in my last visit. The food took way too long to arrive, and I was hanging out for over half an hour. Once I got to the counter, the staff was nonchalant and unapologetic about the delay. When my food finally came, nothing tasted fresh, and two items were missing from my order. I don’t know how they can run a business like this. My expectations for fast food are pretty basic, but even those weren’t met here. I wouldn’t recommend this location at all. " (*Curated Review*)

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