Taco Bell
Fast Food Restaurant
$
3.5
(368)
Taco Bell offers a blend of fast food options that, while satisfying many cravings, often lack authenticity and consistency. Customers frequently express frustration over inaccurate orders and service quality, which detracts from an otherwise simple and enjoyable fast food experience.
Restaurant website: Website
Phone number: (618) 833-7921
Address: 1195 Vienna St, Anna, IL 62906, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Taco Bell usually satisfies my cravings but this time, it missed the mark! I ordered a burrito, but it arrived with less filling than usual, and the tortilla was cold! The drive-thru was packed, and it felt chaotic inside, with many staff running around but not actually serving customers effectively. When I finally got my order, it was incorrect and had to be sent back. Not impressed at all. " (*Curated Review*)
" I've been to plenty of Taco Bells, but this one needs some serious attention! I handed my order slip to a staff member, and after a long wait, my food came out cold and incorrect. I went back to the counter to ask for the right order and was met with an indifferent response and delay. It felt like they didn’t care at all about customer service! I left without fixing my meal and won’t be coming back again. " (*Curated Review*)
" The quality here seems to be a gamble. I've had a recent visit that was excellent, then the following week, the same meal was undesirable! I came back after hearing good remarks only to find the staffing seemed overwhelmed and were messing up orders left and right. It’s frustrating visiting a chain you admire and not getting what you expect. I think they need management intervention to train employees in service quality. " (*Curated Review*)
" I have mixed feelings about this Taco Bell. My previous experience was awful, but today, the staff were on point and very friendly. My order came quickly, and everything was delicious! I appreciated that the food tasted as it should, and the environment felt welcoming. If they maintain this level of quality, I could definitely see myself returning more often. " (*Curated Review*)
" Decided to swing by Taco Bell on a whim, and I have to say my visit was not totally unsatisfactory. I was greeted warmly, and the order was filled without issue. It was a quiet lunchtime, so I got my food promptly. My item was fresh and tasty, and the pricing seemed reasonable. Overall, I was pleasantly surprised! " (*Curated Review*)
Archived Reviews (296)
" What a shocking experience! I ordered a breakfast burrito, but after waiting for nearly 20 minutes, I was handed cold food that tasted like it was made the previous day. I could see other customers becoming agitated as well. This Taco Bell is in desperate need of an overhaul in terms of staff training and food quality. It's hard to believe it’s run by a well-known chain. " (*Curated Review*)
" My experience overall was not pleasant at this Taco Bell. I had to wait far too long for my food to be prepared. When I finally got it, everything tasted bland and my nacho cheese was nearly empty. Very disappointing! I witnessed other customers complaining too, which made me think this is a recurring issue at this location. I won't be returning until I hear improvements. " (*Curated Review*)
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