Taco Bell
Fast Food Restaurant
$
3.5
(368)
Taco Bell offers a blend of fast food options that, while satisfying many cravings, often lack authenticity and consistency. Customers frequently express frustration over inaccurate orders and service quality, which detracts from an otherwise simple and enjoyable fast food experience.
Restaurant website: Website
Phone number: (618) 833-7921
Address: 1195 Vienna St, Anna, IL 62906, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I have frequently visited Taco Bell and, while I enjoy the concept of fast, customizable Tex-Mex, this location disappoints. The last three outings were fraught with issues. I ordered tacos that arrived soggy and lacking proper seasoning; my friend ordered a burrito that was missing half its ingredients. To make matters worse, the service was painfully slow. We witnessed employees ignoring customers and engaging in conversations instead of assisting. I'll think twice before returning here. " (*Curated Review*)
" Wow, what a difference a visit makes! Previously, I left this Taco Bell with complaints, but my latest visit turned that around. The nachos tasted right, the staff were friendly, and I got everything I ordered without issues. I felt relieved and happy knowing they can serve up a good meal after the last failed try! Definitely coming back again soon. " (*Curated Review*)
" First-time visit to this Taco Bell location and I was left wanting! My burrito was filled with only beans and no meat - a huge let down. I'd expect better quality from Taco Bell, but this location just didn't deliver! I noticed the staff seemed disorganized, leading to longer wait times and incorrect orders. I won't be wasting my time on this place again. " (*Curated Review*)
" This Taco Bell has improved over time. My last visit was in the morning, and I was pleasantly surprised with how fresh and flavorful my breakfast burrito was. It was also satisfying to see a new team member who was keen to serve and check on customers. I usually come for their late-night menu, but this daytime visit was a game changer! " (*Curated Review*)
" The food at Taco Bell was really disappointing this time. I ordered the Crunchwrap Supreme hoping for a tasty meal, but what I got was a soggy shell with barely any filling. After waiting for ages, my mind was set on fresh food, yet the staff didn't seem to care. I could hardly taste the flavors that Taco Bell is known for! The staff was rather rude, which added to the unpleasant experience. I think I’ll just skip this location in the future. " (*Curated Review*)
Archived Reviews (296)
" What a shocking experience! I ordered a breakfast burrito, but after waiting for nearly 20 minutes, I was handed cold food that tasted like it was made the previous day. I could see other customers becoming agitated as well. This Taco Bell is in desperate need of an overhaul in terms of staff training and food quality. It's hard to believe it’s run by a well-known chain. " (*Curated Review*)
" My experience overall was not pleasant at this Taco Bell. I had to wait far too long for my food to be prepared. When I finally got it, everything tasted bland and my nacho cheese was nearly empty. Very disappointing! I witnessed other customers complaining too, which made me think this is a recurring issue at this location. I won't be returning until I hear improvements. " (*Curated Review*)
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