Moe's Southwest Grill

Mexican Restaurant $ 3.8 (467)


Moe's Southwest Grill struggles with maintaining food authenticity and portion sizes as reported by many customers. Numerous reviews highlight a decline in overall quality, with service inconsistencies affecting the dining experience. While some patrons appreciate the taste of the food, many feel shortchanged by the size of the servings and a lack of genuine Mexican flavor in their meals.

Overall:

2.4

(385 reviews)

Authenticity:

2.1

Atmosphere:

2.4

Service:

2.6


Restaurant website: Website

Phone number: (304) 765-7302

Address: 270 Scott Fork Rd, Flatwoods, WV 26621, USA

Opening hours

Monday: 8:00 AM – 11:30 PM
Tuesday: 8:00 AM – 11:30 PM
Wednesday: 8:00 AM – 11:30 PM
Thursday: 8:00 AM – 11:30 PM
Friday: 8:00 AM – 11:30 PM
Saturday: 8:00 AM – 11:30 PM
Sunday: 8:00 AM – 11:30 PM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Lunch
  • Dinner
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" The only reason I tried Moe’s was to see if it could compete with other fast-casual Mexican chains. Sadly, I found the options to be limited, and the flavors just weren’t there. The service also felt rushed. " (*Curated Review*)

" One of the worst meals I've had in a long time! The meat tasted off, and it was very undercooked. I couldn't eat it all, and when I complained, the staff was dismissive. I left without finishing my meal and definitely won't be back. " (*Curated Review*)

" Not the best experience I've had at this restaurant. I ordered a simple burrito, and it seemed like they were using stale ingredients. The shift manager was rude, and I felt like I was an inconvenience. Save your money and choose another place! " (*Curated Review*)

" Probably the worst meal I had this month. Overcooked chicken and lack of spice were the main issues. The staff wasn't even friendly. I thought there would be more heart and authenticity here. I'll stick with Taco Bell next time. " (*Curated Review*)

" I often stop at Moe's when traveling; I find the comfort food satisfying. Recently, however, the staff seemed disinterested, and I wondered if the quality of ingredients was slipping. Portions have been inconsistent. " (*Curated Review*)

Archived Reviews (375)

" I am a truck driver, and it's so nice to find a place like this at a truck stop! The food was fresh and tasty, and the staff greeted me with a warm welcome. I loved their burrito and the selection provided at the salsa bar. This Moe's is definitely becoming my go-to when traveling! " (*Curated Review*)

" After several visits, I'm getting less excited about Moe's. The service has been slipping lately, and I feel like they're cutting corners with the food preparation. Portions are shrinking, too, and I sometimes feel unwelcome when ordering. Will reconsider future visits. " (*Curated Review*)

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