Chili's Grill & Bar
Restaurant
$$
3.8
(1376)
Chili's Grill & Bar struggles with consistent service and food authenticity as customers often highlight issues with incorrect orders and overall dining experience. The restaurant provides a casual atmosphere, but many feel the food lacks the authentic flavors expected from a chain specializing in Southwestern-inspired dishes.
Open until 11:00 PM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (337) 266-8013
Address: 3220 NE Evangeline Thruway, Lafayette, LA 70507, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I decided to try Chili's again after a few months, hoping for an improvement. Unfortunately, the service was just as slow as before. We waited over 30 minutes to even place our order, and when the food arrived, it was lukewarm at best. I ordered the ribs, which I remembered being great, but they were far from cooked right this time. The fries were soggy too. I'll give them one more chance, but it's tough to recommend this place right now. " (*Curated Review*)
" Chili's should really consider updating their menu. While I enjoy chain restaurants, this one doesn’t seem to put effort into innovation. The food is okay, but nothing stands out. The service was acceptable, but I felt it lacked enthusiasm. Needed more flair! I’m hesitant to return. " (*Curated Review*)
" Chili's used to have my favorite burgers, but now both the service and quality have plummeted. On my latest visit, the waiter forgot my drink order and took ages to bring our food. When it finally arrived, my burger was overcooked and dry. The whole experience was disappointing; this chain has lost its charm for me. I think I’ll try a local diner next time. " (*Curated Review*)
" This was hands down the worst experience I have had in a restaurant. We were neglected for nearly 30 minutes before anyone acknowledged us. When we finally ordered, half of our items were missing from the table. The manager was unhelpful and dismissive, and it made the entire dining experience uncomfortable. The food was only mediocre at best, and I felt like I wasted my money. Save yourself the headache and go somewhere else. " (*Curated Review*)
" I came here expecting a great meal since I heard from friends that the burger selection is fantastic. While the menu was enticing, my experience did not meet expectations. It took forever to get seated despite the place not being full, and after that, our server seemed flustered and forgot about our drink orders. The burger was tasty once it finally came out, but I was pretty let down by the service overall. Next time, I might try another location. " (*Curated Review*)
Archived Reviews (1102)
" I’m not sure why this location has such low reviews because I had a fantastic meal! We were sat quickly, and our server was very attentive. I tried the chili and it was delicious! The portions were generous and filling. I even had leftovers to take home. I guess it depends on the day, but my experience was top tier. I will absolutely return! " (*Curated Review*)
" This is a go-to spot for quick meals with friends. The casual atmosphere makes it enjoyable to unwind. I particularly love their southwestern eggrolls; they’re always a hit! While the service at times can be a bit scattered, the overall experience is usually pleasant. If you're looking for good company and decent food, you can't go wrong here. " (*Curated Review*)
Have been to Chili's Grill & Bar? Share your experience with other people!
Explore Other Cuisines Near Lafayette, Louisiana 70507
Top rated nearby
Address: 618 E University Ave, Lafayette, LA 70503, USA
Address: 4735 Cameron St, Lafayette, LA 70506, USA
Address: 2809 Johnston St #3243, Lafayette, LA 70503, USA
Address: 1020 Jefferson St, Lafayette, LA 70501, USA
Address: 3235 NW Evangeline Thruway, Lafayette, LA 70507, USA
Address: 1904 Ambassador Caffery Pkwy, Lafayette, LA 70506, USA
Address: 301 Heymann Blvd, Lafayette, LA 70503, USA
Address: 3701 Cameron St, Lafayette, LA 70506, USA
Address: 1118 Coolidge St A, Lafayette, LA 70503, USA
Address: 533 Jefferson St, Lafayette, LA 70501, USA