Franklin Hotel

Italian Restaurant $ 4.5 (1221)


The Franklin Hotel is highly regarded for its authentic Italian dishes and warm atmosphere. Customers frequently commend the quality of the food and the generous portions. While service has had mixed reviews in some instances, the overall dining experience remains positive, with many expressing a desire to return.

Overall:

4.5

(988 reviews)

Authenticity:

4.5

Atmosphere:

4.1

Service:

4.1


Restaurant website: Website

Phone number: (315) 336-9974

Address: 301 S James St, Rome, NY 13440, USA

Opening hours

Monday: Closed
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: Closed

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Reservable

Offerings

  • Lunch
  • Dinner
  • Beer
  • Wine
  • Cocktails
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children

Payment options

  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom
  • Wheelchair Accessible Seating

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" I took my family here for a special occasion and was very pleased with the atmosphere. It felt inviting and was bustling with energy. Our dishes were well-prepared, and my lasagna was loaded with cheese and flavor. However, the dessert selection was disappointing as most of the items seemed to be sold out. Overall, we had a lovely time, and the portions were quite generous. " (*Curated Review*)

" Let me tell you, I was blown away by the Franklin Hotel! The Cannoli I had for dessert was the best I've tasted. It felt like the dessert came straight from Italy! The atmosphere is cozy, making it a great place for family gatherings, though it gets a bit noisy when packed. The portions are generous, and I left feeling completely satisfied. Can't wait to try more dishes next time! " (*Curated Review*)

" I had visited Franklin Hotel for the first time last week and I was really impressed. The chicken marsala had a rich, delicious sauce, reminiscent of my grandma’s cooking. The service could have been a bit quicker, but the friendly staff made up for that slightly. The setting is simply decorated but cozy. I would like to return to try their pastries next time! " (*Curated Review*)

" I have mixed feelings about the Franklin Hotel. The food I had, while authentic, was a little bland compared to what I expected. Service was good, but the cramped quarters made it hard to relax. I think I'll try it again but will go for a different dish next time. Overall, a decent experience. " (*Curated Review*)

" Every time I come to Franklin Hotel, I am not let down. The classic margherita pizza is a staple for me. It tastes like it comes straight from a pizzeria in Naples! The garlic knots are a great starter too. The atmosphere is laid-back and casual. It's perfect for families or friends just catching up. You definitely get your money's worth with the portion sizes! Love this place! " (*Curated Review*)

Archived Reviews (978)

" Franklin Hotel is a wonderful place for casual dining. I snuck in for a late lunch and enjoyed a bowl of their homemade minestrone soup. It was fresh and flavorful, making me feel like I was eating something healthy yet satisfying. The service was prompt, but the ambiance could be better. It felt slightly less cozy due to the lunchtime rush. " (*Curated Review*)

" We had our anniversary dinner at Franklin Hotel yesterday, and it was everything we hoped for. The waiter was very friendly and made some fantastic recommendations! I tried the chicken scallopini, and the seasoning was delightful. The ambiance is charming, albeit a bit cramped when full. We ordered dessert as well, and that was the cherry on top of a wonderful dining experience. " (*Curated Review*)

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