Chipotle Mexican Grill
Mexican Restaurant
$
3.2
(282)
Unclaimed
The Chipotle in Rutland faces considerable criticism, primarily due to persistent issues with stock availability and overall service quality. While there are occasional praises for the food when available, the lack of authenticity in ingredient preparation and poor service overshadow these positives.
Closed · opens 10:45 AM
Hours from Google · may not reflect holidays or recent changes
Restaurant website: Website
Phone number: (802) 282-4509
Address: 37 N Main St, Rutland, VT 05701, USA
Opening hours
Photo gallery
Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" I understand that Chipotle can be hit or miss, but I've never seen a location with such consistent problems. I visited this branch during peak lunch hours and they were out of a couple of key items, which is unlikely at other locations. When served, my order was messy, and even though I had ordered guacamole, they barely put any on. It wasn’t just disappointing—it felt like they didn’t care at all about the quality of food they were serving. The staff was polite but obviously overwhelmed. I do not recommend this location. " (*Curated Review*)
" I had high hopes for this Chipotle after hearing so much about it, but my experience was far from satisfactory. The first time I went, they were out of several ingredients, including rice and beans, which felt unacceptable in a fast-casual restaurant. When I finally ordered, my burrito barely had enough fillings. The taste was average at best, and the staff seemed overwhelmed and uninterested. I don’t think I’ll be returning anytime soon. " (*Curated Review*)
" Having tried many different Chipotle locations, I was shocked by the experience at Rutland. I walked in excited for some Mexican flavors, but I was met with a chaotic scene. The lack of staff was evident; there was only one person trying to manage the line that was out the door. When I finally got my order, they were out of fresh cilantro and corn salsa. The flavors just didn’t hit right and the tortilla was cold! The atmosphere is not as vibrant as other locations; it feels neglected, and there’s no cleanliness here; I’m surprised they’re allowed to serve food in such a state. I doubt I’ll return anytime soon. " (*Curated Review*)
" What a surreal experience. The food took a long time to prepare, and when it arrived, it was cold and boring. The lack of ingredients and poor service made for a frustrating evening. I wouldn’t recommend this place to anyone; you can find better Mexican food elsewhere. " (*Curated Review*)
" I am really disappointed with the time it took to get my order ready. It seemed like they were out of everything I wanted, which made for a lackluster experience. The staff was friendly, but I got very little food for my order. Do better, Chipotle! " (*Curated Review*)
Archived Reviews (227)
" The atmosphere was chaotic, and many basic ingredients were missing during my visit. I placed my order at the counter and waited and waited. The food was decent when it finally arrived, though not anything to write home about. It’s just disappointing because I usually have high expectations for Chipotle. Overall, I left feeling unfulfilled. " (*Curated Review*)
" The experience was exactly as negative as I had expected based on the reviews I read. The atmosphere was lacking; there was trash on the floor and the staff looked stressed. My burrito had little flavor, and I wouldn’t recommend going here. " (*Curated Review*)
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