El Pollo Loco
Mexican Restaurant
$
3.8
(906)
El Pollo Loco is known for its flavorful flame-grilled chicken and authentic Mexican-inspired dishes. Many customers appreciate the freshness of the ingredients and the quality of the food, although there are mentions of inconsistent service and portion sizes at times.
Restaurant website: Website
Phone number: (714) 526-4811
Address: 200 E Orangethorpe Ave, Fullerton, CA 92832, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" The grilled chicken at El Pollo Loco is excellent! However, the service during my last visit left much to be desired. I got the wrong order after waiting for a long time. The food was delicious when it finally came, but the inconsistency in service could hinder future visits. Please do better, as I do enjoy your food! " (*Curated Review*)
" Unfortunately, my experience at this location was not as good as I'd hoped. The service was slow, and my order was incorrect. While the chicken is usually quite tasty, this time it was a bit dry, and the sides were sparse. I love El Pollo Loco, but I might consider going to a different location next time. " (*Curated Review*)
" I have dined here multiple times, and I keep coming back due to the taste of their chicken! It is truly some of the best in the fast-food scene. The only downside lately has been the inconsistency in their service. Sometimes it's wonderful, while other times, I feel like I'm neglected. However, the food keeps bringing me back! " (*Curated Review*)
" Overall, I had a mixed experience, but I can't deny the taste of the food! I came in for a quick bite after work and was pleasantly surprised by their new spicy chicken taco. It added a nice kick! However, I found the service lacking, as I had to wait quite a while even though the restaurant wasn't too busy. I’d suggest going at a less busy time for a better experience. " (*Curated Review*)
" Visited El Pollo Loco recently expecting a quick meal. The staff was friendly, but I found the service a bit slower than anticipated. I loved the flavor of their chicken, but the sides seemed a bit bland compared to how flavorful the main dish was. Overall good experience, but room for improvement. " (*Curated Review*)
Archived Reviews (726)
" I had a very disappointing experience last week. I ordered a chicken bowl, and when I bit into the chicken, it seemed very dry and lacked flavor. The service was quite slow, and the staff seemed overwhelmed. Although I love the grilled chicken at El Pollo Loco, I would think twice about ordering from this location again. " (*Curated Review*)
" I usually opt for healthy dining and El Pollo Loco fits the bill with its grilled chicken and sides. I enjoyed my meal, but my experience was dampened by a dirty table and the server forgetting my drink order. The food was fantastic, but better attention to cleanliness and service would enhance this location immensely. " (*Curated Review*)
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