El Pollo Loco
Mexican Restaurant
$
4.2
(622)
El Pollo Loco is generally praised for its high-quality chicken dishes, providing an authentic experience of Mexican-inspired cuisine. Many customers commend the friendly service and the appealing atmosphere, which enhances their dining experience. However, there are mentions of inconsistency in food quality at certain locations.
Restaurant website: Website
Phone number: (818) 557-0683
Address: 1150 W Alameda Ave, Burbank, CA 91506, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Every time I visit El Pollo Loco, I am reminded of why I keep coming back. The grilled chicken is always deliciously flavorful and cooked to perfection. I especially love their avocado salsa, which pairs beautifully with the chicken. The service is always fast, and the staff is super friendly. They genuinely seem to care about making your dining experience enjoyable. It's not just fast food; it's good fast food! " (*Curated Review*)
" I have been a fan of El Pollo Loco for years and the quality has remained consistent. Each visit offers delicious, grilled chicken that’s always fresh. I love their crispy tortillas and refreshing salsas! The staff is super friendly; they go out of their way to ensure you have a great experience. The atmosphere is inviting, and the prices are reasonable for the quality offered. " (*Curated Review*)
" I was genuinely impressed with the hospitality at this location. The staff made sure I had everything I needed and didn’t hesitate to check back in on me. The chicken was served fresh, and I felt welcomed throughout my stay. Even the portions were filling for the price. I will be sure to return and recommend this spot to my friends. " (*Curated Review*)
" Food was okay, but the service was lacking significantly. The employees were all focused on dealing with a long line and forgot to engage with customers waiting at tables. I had to wait quite a while after finishing my food just to get the check. This might be a one-off situation, but I felt neglected during my visit. " (*Curated Review*)
" I had a really enjoyable meal at El Pollo Loco! The chicken was juicy and full of rich flavors. I ordered a burrito with added avocado, and it was worth every penny! The inside has a nice layout and the restaurant is very clean. I appreciate the friendly nature of the staff; they made my experience a 10/10. I’ll be back for sure, and I’m looking forward to trying their salads next time! " (*Curated Review*)
Archived Reviews (499)
" My visit was okay, not terrible but not great either. The food had decent flavors, but the portion was smaller than I expected for the price. The staff was friendly, but lacked training in working efficiently. The cleanliness of the restaurant was up to par, which I appreciated. I think I may give them another chance. " (*Curated Review*)
" El Pollo Loco was recommended to me, and I can see why! I had a family pack to share, and it was jam-packed with chicken and sides. The flavor was fantastic, and everyone enjoyed the meal! The atmosphere was laid-back, making it a great place for family dining. The service was friendly yet efficient. This will certainly be my new family favorite for quick dinners! " (*Curated Review*)
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