Taco Bell

Fast Food Restaurant $ 3.9 (539)

Taco Bell, while popular for its budget-friendly fast food offerings, faces significant criticism regarding food authenticity, service inconsistencies, and cleanliness. Many customers report recurring negative experiences with their orders, indicating a low standard for food quality and authenticity, particularly given its reputation as a fast-food Mexican chain.

Overall:

2.8

(443 reviews)

Authenticity:

2.0

Atmosphere:

2.4

Service:

2.6

Restaurant website: Website

Phone number: (618) 498-4883

Address: 1400 S State St, Jerseyville, IL 62052, USA

Opening hours

Monday: 9:00 AM – 2:00 AM
Tuesday: 9:00 AM – 2:00 AM
Wednesday: 9:00 AM – 2:00 AM
Thursday: 9:00 AM – 2:00 AM
Friday: 9:00 AM – 3:00 AM
Saturday: 9:00 AM – 3:00 AM
Sunday: 9:00 AM – 2:00 AM

Photo gallery

Service options

  • Dine-In Available
  • Takeout Available
  • Delivery Available

Offerings

  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Coffee
  • Vegetarian Options Available

Amenities

  • Restroom Available

Good for

  • Menu for Children
  • Good for Children
  • Good for Groups

Payment options

  • Credit Cards
  • Debit Cards
  • NFC Payments

Parking options

  • Free Parking Lot
  • Free Street Parking

Accessibility

  • Wheelchair Accessible Parking
  • Wheelchair Accessible Entrance
  • Wheelchair Accessible Restroom

Top Recent and Curated Reviews (10)

**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**

" An average experience for a subpar restaurant. The fast service didn’t mitigate the fact I felt the food tasted exactly how a fast food place should – generic. If you’re looking for fast food, isn’t this what you’d expect? I’d recommend keeping expectations low if you decide to dine here. " (*Curated Review*)

7 months ago

" This Taco Bell was quite the letdown. While I was craving my usual Crunchwrap, what I received was soggy and poorly made. My friend ordered nachos but they came out cold and rather unappetizing. The service was decent, but the food quality left much to be desired. It seemed as though they were in a rush to push out orders without any real regard for how it would taste. I might try another location next time simply based on this experience. " (*Curated Review*)

1 year ago

" This place is ideal if you're looking for something quick but don't expect to find anything resembling authentic Mexican food. I had a crunchy taco and a burrito, which weren’t bad per se, but they felt mass-produced and quite honestly uninspired. Service was good and quick, but I would not prioritize this place for an authentic culinary experience. " (*Curated Review*)

12 months ago

" Was hoping for a quick, tasty snack but the tacos I ordered were whole different from what I expected. The shells were soggy and the filling was minimal, if not poorly distributed. Even the drive-thru experience was less than enjoyable, with incorrect items in my order. I understand it gets busy, but a little extra focus on the food quality wouldn’t hurt! Might consider a different location next time. " (*Curated Review*)

1 year ago

" I rarely visit fast food, but I was dragged to Taco Bell by my friends. I tried the nachos, which I found oddly satisfying for the price. Although I knew I wasn’t experiencing authentic Mexican food, it was still decent enough for a quick snack. The atmosphere lacked charm, being a bit messy and uninviting. The service was quick, but I couldn't shake off the feeling that everything just rushed together. It's fine when you want something quick, but I wouldn't choose to make it a regular venue. " (*Curated Review*)

1 year ago

Archived Reviews (433)

" I have had better experiences at Taco Bell in another state than this particular location. The food here seems lackluster, and the presentation is poor. I ordered quesadillas which turned out to be flat and boring taste-wise. The service was pleasant but it cannot make up for the unsatisfactory food. I probably won’t come back to this location again. " (*Curated Review*)

1 year ago

" My experience at Taco Bell was okay, I guess. I ordered a burrito, and while it was somewhat enjoyable, it felt far from what I'd expect from real Mexican cuisine. The place was busy, but it took quite a while for someone to take my order. Once I got my food, I noticed that it was a bit cold. The service was alright, but definitely room for improvement. Overall, I might visit again if I'm in the mood for fast food, but I wouldn’t really recommend it for authentic flavors. " (*Curated Review*)

2 years ago
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