Chinatown Kitchen
Chinese Restaurant
$
3.9
(278)
Chinatown Kitchen is a well-known establishment in West Bend, frequently appreciated for its hot and tasty dishes, including customer favorites like sesame chicken and dumplings. While the restaurant has had its share of mixed reviews, many customers praise the reasonable prices and generous portions. However, issues regarding service consistency and some authenticity concerns have arisen. Overall, it remains a popular choice for takeout in the area.
Restaurant website: Website
Phone number: (262) 335-9868
Address: 1446 W Washington St, West Bend, WI 53095, USA
Opening hours
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Top Recent and Curated Reviews (10)
**Some reviews are curated to assist in analyzing authenticity, atmosphere, and service. These reviews enhance user feedback and help us provide better insights. Your genuine reviews make all the difference—share your experience today to enhance our ratings!**
" Fantastic experience! The chicken curry is remarkable, and the potstickers are the best I’ve ever had. The staff went above and beyond to ensure my meal was perfect. They’re always accommodating with my gluten-free requests, which is a huge plus. Truly a gem in town! " (*Curated Review*)
" I’ve been ordering from this place for years and it has always been average at best. The last couple of times, I noticed that the food was really oily and lacked the quality it used to have. I ordered Chicken Lo Mein and it came with hardly any chicken, mostly tasteless noodles. The service has gone downhill too and they forgot my drink last time. Not sure if I will return anytime soon. " (*Curated Review*)
" I've always loved this place but recently the quality seems to have slipped. The chicken was rubbery and the fried rice tasted old. I mentioned it to the staff but received no apology or resolution. Very disappointing as I had high expectations based on their past reputation. I may think twice about returning if this continues. " (*Curated Review*)
" Chinatown Kitchen has never failed to serve me a good meal. I appreciate the fresh ingredients, especially the vegetables in the fried rice which contrast nicely with the crispy chicken. It's not a fancy place, but it's homey and comforting. For takeout or a quick dinner, it can't be beaten! " (*Curated Review*)
" I wish I could give zero stars. My order was completely wrong when I arrived home, and when I called to get it fixed, the staff was rude and dismissive. None of the food tasted fresh, and I was left really disappointed. I wouldn't recommend it to anyone. Pay attention to what you're ordering, you might get something you didn’t want! " (*Curated Review*)
Archived Reviews (224)
" Mediocre food. The chicken definitely seemed undercooked and the lo mein tasted off. This is my first experience with this place, and it was quite disappointing. My expectations were definitely higher based on the review buzz. I won’t be coming back any time soon. " (*Curated Review*)
" Last time I picked up an order, the chicken was definitely undercooked. It looked fine from the outside, but the inside was pink and raw. I called to complain, but the response was lukewarm. Overall, I’d say stick to safe dishes and hope for the best. Not sure I’ll be back. " (*Curated Review*)
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